- Report: #768503
Complaint Review: Don McGill Toyota Katy - Katy Texas
Reported By:
Crash Westgreen -
Katy, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Don McGill Toyota Katy
Don McGill Toyota of Katy 21555 Katy Freeway Katy, 77450 Texas, United States of America
Phone:
8327721000
Web:
Categories:
Business Rating:
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Don McGill Toyota Katy No accountability Katy , Texas
My wife and kids were side swiped by a car driven by a young lady. She sped away after the collision. My wife followed her and finally got her to stop. The girl had no insurance. Turns out her father is the general sales manager for Don McGill Toyota Katy. He shows at the accident and try's to fight me stating I threatened his daughter. The issue at hand is the car had a dealer plate, no insurance and a underage driver. I contact the dealer to get insurance information and they inform me that Johnny Green now has insurance and will call me the next day. Johnny calls me at 8:30am the next morning, I missed call so I call back within 10 minutes and he is not in, left him a message and no call back. I call again at 6pm that same day, he answers and ask me to hold, I hold 21 minutes, he comes back on and ask if he could call me back later that evening. I say yes and still no call after 3 days. I call today and I am informed that he talked to my insurance and gave them the information. The insurance calls us and states that Johnny is one of a kind, they will not be calling him back due to his rudeness and lied about the entire incident. Our issue is Don McGill is covering up the fact that a employee broke numerous laws and is now losing for him. Several of the management have lied to us and now we will ultimately pay for the deductible even though it was not our fault. Why is no one owning up to this issue from Don McGill?
1 Updates & Rebuttals
Crash Westgreen
Katy,Texas,
United States of America
Don McGill has come through
#2General Comment
Fri, October 14, 2011
I am the author of the report but due to blind anger I can not remember the password I started with. I want to post the facts that have come to fruition.
Ivan is a person that my wife talked with at Don McGill Toyota in Katy TX. Ivan was kind to hear our side of the story and offered to assist us in the repairs. I have to say that Ivan has done what he stated and has come through for us.
I want to thank Ivan and Don McGill for taking care of this issue. I tip my hat to you.
Thank you, again.
