- Report: #899886
Complaint Review: Don Robertos Jewelers - Salinas California
Reported By:
Sylvia -
Oxnard, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Don Robertos Jewelers
1033 E alisal St Salinas, 93905 California, United States of America
Phone:
831-771-0130
Web:
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Don Robertos Jewelers Don Robertos Biggest Rip off Company Salinas, California
my husband purchased a diamond white gold wedding set for my anniversary in which the diamond in the middle was a third carat stone. later in months i decided to upgrade the solitare diamond for a half carat stone. so the ring was sent to replace the third carat stone to a half carat stone. i was told i needed to insure the ring and to have it appraised . so i took the ring to a appraiser, and was advised by the appraiser that he was not going to touch the ring from Don robertos, the appraiser advised me that i was ripped off from don Robertos just by his eye he told me the ring was not a half carat in width it was a third and a very poor quality stone for the amount i purchased the diamond for. I took the ring back to don roberts and which they did advise me the ring is a half carat in weight and that it did not matter of the width. I dealed with a sales person by the name of Randy who was not very cooperative. Nothing was not resolved with the ring and I am with a ring that is a third carat in width. I am sad that this company would take completely advantage of people in such a way.
3 Updates & Rebuttals
Sylvia Cordoba
Oxnard,California,
United States of America
Don Roberto diamond rip off
#2Author of original report
Wed, June 20, 2012
the ring was bought as a third carat,I had the ring upgraded to a half carat, the ring in with is a third carat measured in front of my eyes when I went to have it appraised by a different Jeweler , but Don Robertos says the diamond is a half carat total weight. That means the top of the ring is a third carat in width but it wieghs a half carat. That is how I was ripped off its still a third carat on the top width. The circle part if your not understanding.
The Outlaw Josey Wales
Golden Meadow,United States of America
patti
United States of AmericaConfusing report
#4Consumer Comment
Tue, June 19, 2012
"my husband purchased a diamond white gold wedding set for my anniversary in which the diamond in the middle was a third carat stone. later in months i decided to upgrade the solitare diamond for a half carat stone. so the ring was sent to replace the third carat stone to a half carat stone."
"just by his eye he told me the ring was not a half carat in width it was a third"
Wasn't the ring supposed to be a third?? It sounds like you received the correct size stone.
