- Report: #795957
Complaint Review: dot com builder - Houston Texas
Reported By:
joeproducer -
Montreal, Quebec, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
dot com builder
Houston, Texas, United States of America
Phone:
Web:
http://www.turnkeystuff.com
Categories:
Business Rating:
(0)
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dot com builder turnkeystuff they have cancelled my lifetime membership I paid $250 because they said they were sold, no refund Houston, Texas
The May 7, 2010 I decide to paid for a lifetime membership at dotcombuilder.com for 3 payments of 83.00 USD
Rachel (her name - Customer Service - DotComBuilder.com) accept normal price is 259.95 after few days the sites is sold, no updates at all during that time to know the new owners, except 1 emails as what the sites will have more stuff. For 1 year no news, no updates, I email but no answeer
Recently less of 3 weeks ago, I try to login and can't so I email the service and have no news I then decide to contact each email addresses I have from them with Hi just before you acquired dotcombuilder I bought a lifetime membership I tried today to login and your site show no members under my account. I was able to connect 2-3 months ago and now no more Whats happen?
3 days letter I receive: Hi, This site has recently been sold, and has only just now been made workable again after coders fixed the many problems left by the previous owner.
Unfortunately, the previous owner closed down the servers and many people lost their hosted sites (including me, as I was a reseller account holder and member).
Because of all the problems, it was decided to start afresh and treat it as a new site with a new membership. The previous owner failed to answer any of my emails about the state of things, therefore I had no alternative but to hire coders and resolve what problems I could.
However, to help you, I am more than willing to offer you three months membership, free of charge, with the option to continue as a paying member in whichever package deal you choose after that.
Please be aware that the above offer will expire in 48 hours.
(Please note that I purchased this site through a broker, and have no connection to any of the previous owners or any of their working pactices, for which I, as the new owner, have no responsibility. Any goodwill gestures made by me must be accepted within the allocated offer time limit if required.) Regards, BOBBY. ------------- I re-email as what I have a LIFETIME membership and necer had the update and stuff they promised on their site and when member login there also their stuff was full of bugs and no support at all reply ---------------- I never had a reply since, In my email I asked also yes give me the 3 months you told me, but no answeer today I sresent the third emails but no much hope
I lost simply 250.00, get nothing, because the software there are full of bugs and no support or anyone to fix it
a real scam and a sorry response
I have all the paypal proof, time, etc
Rachel (her name - Customer Service - DotComBuilder.com) accept normal price is 259.95 after few days the sites is sold, no updates at all during that time to know the new owners, except 1 emails as what the sites will have more stuff. For 1 year no news, no updates, I email but no answeer
Recently less of 3 weeks ago, I try to login and can't so I email the service and have no news I then decide to contact each email addresses I have from them with Hi just before you acquired dotcombuilder I bought a lifetime membership I tried today to login and your site show no members under my account. I was able to connect 2-3 months ago and now no more Whats happen?
3 days letter I receive: Hi, This site has recently been sold, and has only just now been made workable again after coders fixed the many problems left by the previous owner.
Unfortunately, the previous owner closed down the servers and many people lost their hosted sites (including me, as I was a reseller account holder and member).
Because of all the problems, it was decided to start afresh and treat it as a new site with a new membership. The previous owner failed to answer any of my emails about the state of things, therefore I had no alternative but to hire coders and resolve what problems I could.
However, to help you, I am more than willing to offer you three months membership, free of charge, with the option to continue as a paying member in whichever package deal you choose after that.
Please be aware that the above offer will expire in 48 hours.
(Please note that I purchased this site through a broker, and have no connection to any of the previous owners or any of their working pactices, for which I, as the new owner, have no responsibility. Any goodwill gestures made by me must be accepted within the allocated offer time limit if required.) Regards, BOBBY. ------------- I re-email as what I have a LIFETIME membership and necer had the update and stuff they promised on their site and when member login there also their stuff was full of bugs and no support at all reply ---------------- I never had a reply since, In my email I asked also yes give me the 3 months you told me, but no answeer today I sresent the third emails but no much hope
I lost simply 250.00, get nothing, because the software there are full of bugs and no support or anyone to fix it
a real scam and a sorry response
I have all the paypal proof, time, etc
