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  • Report:  #420476

Complaint Review: Dr. Michael Escobedo - Austin Texas

Reported By:
- Round rock, Texas,
Submitted:
Updated:

Dr. Michael Escobedo
2312 Western Trails #103 Austin, 78745 Texas, U.S.A.
Phone:
512-3479794
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had Thermage of the tummy done w/ Dr. Escobedo & paid $1695. I asked @ the consult if one treatment would be enough or if I need two. He told me I would definitely see results w/ one.

During the treatment the machine kept buzzing, I asked & he said the tip needed to be replaced, but that it was fine. I come to find out from another Dr. that you are not getting the full benefit if the tip is old & needs replacing.

I never saw any results from the treatment, but Dr. Escobedo kept telling me soon I would. After six months I spoke w/ him and he offered me a free skin treatment worth roughly $100 dollars. Two days before the appointment his office called and said they needed to reschedule & would call me, they never did. When I finally called them back they said the machine to do the treatment wasn't in yet, but they would call me.

It's been over a year I have never heard back from them and I feel ripped off. $1695 is a lot of money to spend & a Dr. using old equipment that needs replacing on clients seems very shameful @ the very least. I feel like he is a con artist who stole my money.

Allie

Round rock, Texas

U.S.A.


1 Updates & Rebuttals

Escobedo Skin Center

Austin,
Texas,
U.S.A.
Escobedo Skin Center First to Offer Thermage in Central Texas

#2REBUTTAL Owner of company

Sat, March 07, 2009

Regarding Thermage, the operator has about 2 hours to use a tip before it expires. Hence, it is impossible to use an old tip. An audible sound indicates: a patient moves during the treatment (most common); improper tip temperature; inadequate tip pressure; or poor tip to skin contact. Patients notice results with one treatment, but we advise two sessions with a tummy tip (1200 pulses). This information is printed on all our forms. When asked if we could do it cheaper, we mentioned that we offer a face tip (200 pulses) for $1695. You decided to try the face tip instead. You understood the results would not be as noticeable. You mentioned that you would proceed with the larger tummy tip later. At that time, we were in the process of purchasing a new technology. I invited you to receive a free treatment ($1995). Unfortunately, the machine never received FDA clearance. We called to inform you. There was nothing unethical about this conduct.

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