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  • Report:  #792182

Complaint Review: Dr. Miracle's - Internet

Reported By:
Diamond A. Pace - Long Beach, California, United States of America
Submitted:
Updated:

Dr. Miracle's
Internet, United States of America
Phone:
Web:
http://www.drmiracles.com/
Categories:
Tell us has your experience with this business or person been good? What's this?


  Dear Sir Or Madam,




I Have Recently Used Your Product via "Dr. Miracle's Temple And Nape Growth Balm" In Hopes To 
Obtain Thicker, Stronger, And Steadily Growing Hair, For Which Your Company States That The Product Does.  However; I Am Deeply Saddened To Say That After A Few Short Days Of Use Of Said Product ,I, Have Lost Hair.  So Much Hair In Fact, That What I Use To Call The Sides Of My Hair Have Decreased In Luster And Quantity.  

I Awoke One Morning (Three Days After My Start Date Of Use; 10/22/2011) To Find That The Areas Were I Had Placed The Product Were Itching Uncontrollably.  I Found That While Washing My Hair After Waking Up To This, As I Combed Through It, Hair Would Come Out By The Comb Full, And Was/ Is Burning.  As If I Had Permed My Hair And Left It On To Long, Being Damaged By The Chemical Burn.  Also, Pieces Of My Scalp Have Started To Peel Off In Said Areas, And Continue To Do So Along With The Other Symptoms Listed.

Being An Independent Music Artist And Networking Branch To Many People, Companies, Brands, And Other Media Affiliates, Appearance Is A Key Role In My Career.  Not Only Is My Career Affected, But My Confidence Has Been Shot.  I Am Unable To Confidently Pursue Any Video/Photo Ventures That Will/Would Have Furthered My Career.  I AM A First Time User And This Experience Has Affected My Wanting To Use This Product Indefinitely.  There Are No Amount Of Words For The Anguish I Will Have To Endure;I Would Personally Like That To Speak With You On This Matter.  Thank You For Taking The Time Out To Review My Report.  I Speedily Hope It Finds you.  


1 Updates & Rebuttals

Dr. Miracle''''s Personnel

USA
Dr. Miracle's

#2UPDATE Employee

Mon, October 31, 2011

Dear User,
 
First, thank you for giving the Dr. Miracles brand a chance.  There are numerous beauty brands that exist in todays hair care market and I appreciate that you purchased ours.

Im deeply concerned with your comments and sincerely apologize for your unpleasant experience with this particular product. Please allow me to send you a refund check for the Temple & Nape Gro Balm as part of Dr. Miracles 100% Money Back Guarantee.

Please know that your isolated occurrence in no way reflects the brands code of standard. Overall, Dr. Miracles users do not experience similar outcomes;  our products are designed to help consumers get and keep strong, healthy, beautiful haira policy we maintain and continue to build upon.

Please know that you have the support of the Dr. Miracles team in rectifying the situation. We'd like the opportunity to further compensate for your experience.  We now offer a wide array of treatment and maintenance products with more nourishing ingredients.  Id like to offer them to you at no cost. While I realize, and understand, that you might be reluctant to take advantage of this opportunity, I hope that you will.

In the hopes that we can come to an amicable resolution, I invite you to contact us directly at [email protected] to further discuss this matter. Your time and consideration are greatly appreciated. Thank you.


Sincerely,

Dr. Miracles personnel

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