- Report: #1193677
Complaint Review: Dr. Wellness Hot tub - Atlanta Georgia
-
Author Not Confirmed
Why?
Dr. Wellness Hot tub
3731 Northcrest Rd. #9 Atlanta, 30340 Georgia, USA
Phone:
678-483-8976
Web:
drwellnesstherapy.com/hottubs
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dr. Wellness Hot tub worse than a lemon Atlanta Nationwide
Dr. Wellness, with the salt option, is the worst decision we have ever made. We disconnected the salt option after 3 months when we both lost all of the hair on our bodies and had to go to a dermatologist for a rash. NOONE can tell you how to take care of a salt tub, for every question, there is a different answer, even if it is the same question. The warranty only covers labor for 6 months, and ofcourse everything started going at 6 months and a day. We had to replace the brain after 6 months. We had to replace our heater after 6 1/2 months, then the gaskets went bad after 11 months and it was leaking, then the heater itself started leaking and we were told it was a defect and they sent us a new one. Now the 3rd one is leaking and they are sending a new one, same reason given. The three floor jets have popped out and left many bearings on the bottom of the tub, we have not found them all. They sent us replacements and those have popped out. We have had to call for replacements of 2 headrests because they came unattached. We have to "prime" pump #2 every time we drain the tub which means 12 screw out of the cheap plastic siding and 12 screws back in, and it chips easily. The ozonator is leaking and needs to be replaced. the 3rd heater started leaking while we were waiting for the ozonator. This tub is 18 months old!
I bought this for the price, cheap, and it was American made, reviews were good. don't make the same mistake, buy elsewhere, any where else!
