- Report: #474402
Complaint Review: Dragon PC Dragon PC Online - Muncie Indiana
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Dragon PC Dragon PC Online
2727 S Macedonia Muncie, 47302 Indiana, U.S.A.
Phone:
765-896-8893
Web:
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Dragon PC, Dragon PC Online These "Technicians" do not know what they are doing Muncie Indiana
I recently had my system in for their "$99 Reformat special" I should have know that a soild business is not run from a rundown dump of a house in a run-down neighborhood. However, my thriftiness got the best of me. I spoke to the "Owner", who should have been at a biker bar serving drinks, I felt somewhat uneasy about my families pictures, and the kids school projects from the past couple of years. That was on Thursday, July 2nd 2009. I was told that he wasn't working on Friday and that I should hear something Monday around noon at the latest if the reformat was going to fix the computer. I was also told that if the reformat worked, I would have it back no later than Tuesday afternoon.
Monday came and went without any word on the computer, so on Tuesday the 7th, I called around 11 am. I have this "gentleman" answer the phone with a gruff, "what do you want!" I proceed to ask him about my computer, to which I was quickly told, "I said we'd f***ing call you when it is done!" and then he hung up.
I decided then that this had gone on long enough. I got into my car drove over to his house, pounded on the door, and demanded my computer back immediately. I had decided that if they could not keep their word about a call back how could I trust them with my personal data, like financials, pictures of my family, and so on.
I think his name was Chris, the "Owner", he refused to return it, saying that I had to pay for the time that the computer was in the shop for repair, even though nothing had been done. I flat out refused, and I stated that I would be contacting the Better Business Bureau, as well as zoning authorities about his business.
To this date 7-28-09 I still do not have my computer, and I doubt that I get it back at this point. I feel that this is more about the computer, it is about right vs. wrong
Robert
Muncie, Indiana
U.S.A.
Monday came and went without any word on the computer, so on Tuesday the 7th, I called around 11 am. I have this "gentleman" answer the phone with a gruff, "what do you want!" I proceed to ask him about my computer, to which I was quickly told, "I said we'd f***ing call you when it is done!" and then he hung up.
I decided then that this had gone on long enough. I got into my car drove over to his house, pounded on the door, and demanded my computer back immediately. I had decided that if they could not keep their word about a call back how could I trust them with my personal data, like financials, pictures of my family, and so on.
I think his name was Chris, the "Owner", he refused to return it, saying that I had to pay for the time that the computer was in the shop for repair, even though nothing had been done. I flat out refused, and I stated that I would be contacting the Better Business Bureau, as well as zoning authorities about his business.
To this date 7-28-09 I still do not have my computer, and I doubt that I get it back at this point. I feel that this is more about the computer, it is about right vs. wrong
Robert
Muncie, Indiana
U.S.A.
