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  • Report:  #866759

Complaint Review: Dressale - Internet

Reported By:
Bridesmaids - San Francisco, California, United States of America
Submitted:
Updated:

Dressale
Internet, United States of America
Phone:
Web:
www.dressale.com
Categories:
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My Bridesmaids order three dresses from Dressale.com and they all came in the wrong measurements even though after we talked and wrote to them with the exact measurements. The dresses that they send us were not proportional, everything was wrong with them. From the way they sew the bra together to length of the halter straps to the thread. They used purple thread on a fuchsia dress. The threads were all falling apart when we received them. The halter straps were way too long and not proportional to the rest of the dress. The bra area was poorly sew together. It looked like they just put two pads together and sew it together, not even at all. The length was suppose to be knee height, but it all came out to be sheen height.

It was not the dress we order and instead of fixing it, they just told us as in quote "it's ok to be off in measurements, you could go to a tailor and fix it". It almost feels like they had it done in a sweatshop with no models or any qualifications. After numerous of e-mail: sending pictures after pictures and taking measurements after measurements, they did not refund our money and told us it's not their fault.

Please look at the picture which worth a thousand words, but to them it's means nothing. It is so frustrating dealing with companies that does not stand behind their product. It's so unprofessional. This company is a total SCAM and FRAUD. Do NOT buy from them. I wish there was justice done to these companies for treating us like that. FRAUD AND SCAM is the only way to describe Dressale.com


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