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  • Report:  #328123

Complaint Review: Drive Financial Services - Dallas Texas

Reported By:
- Laredo, Texas,
Submitted:
Updated:

Drive Financial Services
www.drivefinancial.com Dallas, 75247 Texas, U.S.A.
Phone:
888-2224227
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Balance on my parents car was $20,000 dollars two years ago. I have made 21 payments of $450 sometimes more than what the payment should be in 2 years and it has gone down to $19,840 only $160. According to them because my parents payments have been late. I have paid $9,450 in late fee. I can't believe that. There custumer service people are just rude they have no respect towards your privacy, they are just disclosing information to the first person who answers the phone. I don't know how they got my jobs phone number but they use to call my job everyday twice a day. They have called friends and disclosed information. I don't know how they found the numbers because my work number and friends numbers I have never given them out. I wanted to make clear that they have been calling my friends and work giving out information about the account when the account with Drive Financial is under my parents name (I'm the daughter my name is not on the account I have nothing to do with it. I just help my parents make payment on the car, sending checks with my name only.) Now I'm being harass by Drive Financial Services.

Daveigh

Laredo, Texas

U.S.A.


4 Updates & Rebuttals

Nikki

Coconut Creek,
Florida,
U.S.A.
Ha Ha, very funny Mr. Employee

#2Consumer Suggestion

Wed, July 02, 2008

So called employees like that one are one of the reasons many are frustrated and do not have their questions answered properly. I am not an employee, or in the finance business. I am merely someone who has figured out things on my own, with no help from loan company employees. Here is what probably has happened. Almost all auto loans are simple interest loans. That means each payment is charged interest from the time of the last payment. To make it easier to understand, I will use the following numbers. Say your payment is $400 per month, where $300 per month is supposed to go to interest and $100 to principal at this time. This rule only holds true if your payments are made ontime every month. Say this month you are 10 days late, therefore it is 40 days since your last payment. The $300 interest, divided by 30 days = $10 interest per day. Since it has been 40 days since your last payment, your payment is charged for 40 days interest ($400). So, with this month's payment, all the money has gone to interest and none to principal. So, now your account is $100 off from correctly amortizing. Do this enough times, and your payments are not applied to principal at all. And, of course, don't forget those late fees added on when the payment is maybe 15 days late (depends on your loan company on the late fees). Remember, the add on for late fees is not a grace period on your payment. Of course, you never stated if you have been late, but even a few days makes the loan amortize improperly. If the loan company employees would explain this to people (they probably don't even understand it themselves), the general public would probably get it. People don't get it because it is never explained and the loan companies don't even try to help.


Stewart

Dallas,
Texas,
U.S.A.
i feel your pain

#3UPDATE Employee

Tue, July 01, 2008

i feel your pain. i work for drive financial and i recently purchased a new BMW M6. msrp is $102,000. i was financed through bmw for 2.9% interest. after 60 paymens i will have paid 105,180 for the car. thats over 3k in finance charges for a 100k car. thats just crazy. dont get me wrong bonuses here are drive are great. the $1753 car payment is well under my budget. (you want your carpayment to be less than 15% of your gross monthly income) so if you make 3k a month gross your car payment should be under 450 month. but it makes me sick to know i have to pay over 3k in finance charges & my beacon score is 795...thats just sick to think about. so please dont think that we here at Drive financial dont understand the troubles you face.


Stewart

Dallas,
Texas,
U.S.A.
i feel your pain

#4UPDATE Employee

Tue, July 01, 2008

i feel your pain. i work for drive financial and i recently purchased a new BMW M6. msrp is $102,000. i was financed through bmw for 2.9% interest. after 60 paymens i will have paid 105,180 for the car. thats over 3k in finance charges for a 100k car. thats just crazy. dont get me wrong bonuses here are drive are great. the $1753 car payment is well under my budget. (you want your carpayment to be less than 15% of your gross monthly income) so if you make 3k a month gross your car payment should be under 450 month. but it makes me sick to know i have to pay over 3k in finance charges & my beacon score is 795...thats just sick to think about. so please dont think that we here at Drive financial dont understand the troubles you face.


Stewart

Dallas,
Texas,
U.S.A.
i feel your pain

#5UPDATE Employee

Tue, July 01, 2008

i feel your pain. i work for drive financial and i recently purchased a new BMW M6. msrp is $102,000. i was financed through bmw for 2.9% interest. after 60 paymens i will have paid 105,180 for the car. thats over 3k in finance charges for a 100k car. thats just crazy. dont get me wrong bonuses here are drive are great. the $1753 car payment is well under my budget. (you want your carpayment to be less than 15% of your gross monthly income) so if you make 3k a month gross your car payment should be under 450 month. but it makes me sick to know i have to pay over 3k in finance charges & my beacon score is 795...thats just sick to think about. so please dont think that we here at Drive financial dont understand the troubles you face.

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