- Report: #1066222
Complaint Review: DRIVERMANAGER.COM - Wilmington Delaware
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Author Not Confirmed
Why?
DRIVERMANAGER.COM
427 N. Tatnall St #72424 Wilmington, 19801-2230 Delaware, USA
Web:
http://www.drivermanager.com/
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Business Rating:
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DRIVERMANAGER.COM Attempts to frighten trusting and unsuspecting persons into unnecessary and very expensive procedures. Wilmington Delaware
On July 7, 2013 I was led to a website to download the software Drive Manager through a Software Customer Service website. I was to find out later that the invitation to download Drive Manager was apparently a Drive Manager ad, not a recommendation of the Software Customer Service.
In order to activate Drive Manager, I was required to telephone a person (A WARNING—most activation codes arrive by email rather than a complicated, labor intensive procedure by the company) who asked for my name and email address and then sent this email:
Umar Rashid - PCVisor [email protected]
TechLiveConnect Technical support
Please click the link below to request a live support session:
https://secure.logmeinrescue.com/R?i=2&Code=630321
Best Regards,
TechLiveConnect Support Team (A WARNING—remote access hasn't been part of any other activation)
He proceeded to remote control of my computer, installed the activation code and then, against my objection (his mission was to sell me a very expensive home visit), ran "PC Checkup from Norton". He then turned into a high pressure salesman who claimed that my computer had 6000 problems that could only be partially solved with the "Norton" program, Norton PC Checkup, that I would have to authorize a costly home visit (A WARNING---seems like a scam to me). When I refused the very expensive home visit, he terminated the session.
Drive Manager offered a free program, Norton PC Checkup; unlike other software vendors, there was no option to refuse the free program. (Warning)
Driver Manager appears to have named their program Norton PC Checkup to imply that it is a reputable program. It is not a Norton (Symantec) program. List of Norton (Symantec) programs from their website July 8, 2013:
Norton Home & Home Office >
Software
Recommended Products
Protection for multiple PC, Mac® or Android™ devices, dedicated priority support and our expert virus removal service all in one More info
$149.99 Buy Now
1 year membership for 5 devices and 25 GB storage
Our ultimate Internet and virus protection for all you do online - with backup, tuneup and 2 GB online storage More info
from $ 59.99
Security SoftwareCompare
Protection for your PC
Our ultimate Internet and virus protection for all you do online - with backup, tuneup and 2 GB online storage More info
from $ 59.99 Buy now
Our ultimate Internet and virus protection for all you do online - with backup, tuneup and 25 GB online storage More info
from $ 89.99 Buy now
Powerful protection for your PC, Mac®, Android Smartphone and TabletMore info
from $ 69.99 Buy now
Advanced Internet and virus protection for anywhere you go and anything you do online More info
from $ 49.99 Buy now
Basic protection that stops viruses and spyware, so you can safely go online and share More info
from $ 39.99 Buy now
Cleans up, tunes up and speeds up your PC to help it run like new More info
$ 29.99 Buy NowTuneup for up to 3 PCs
Mobile Security Software
Your power to recover lost or stolen laptops, smartphones, and tabletsMore info
from $ 4.99 Buy now
Powerful protection for your mobile world and the Stuff in it More info
from $ 29.99 Buy now
Backup Software
Simple, automatic backup with anytime, anywhere access. Safeguard documents, photos, music and more on multiple computers More info
from $ 49.99 Buy now
Norton Live Services
PC problems? Expert help is just a phone call away.NortonLive Service: 24X7 Remote Technician ServiceLet us solve your computer problem right over the Internet! NortonLive Services save you time, money and frustration by giving you the expert help you need to keep your computer running at its best. NortonLive, we are always here to help. More Info
Cloud Services
Cloud file-sharing that lets you easily and safely share your photos, videos and other important documents anytime, anywhere More info
from $ 4.99 Buy now
Cloud file-sharing that lets you easily and safely share your photos, videos and other important documents anytime, anywhere More info
from $ 7.99 Buy now
Cloud file-sharing that lets you easily and safely share your photos, videos and other important documents anytime, anywhere More info
from $ 11.99 Buy now
Driver Manager Information:
You can also call technical support for Driver Manager here:
Phone # 512.373.3518
CallUs(BillingIssuesONLY)
Toll Free North America
1-855-668-6686
Toll Free UK:D
0-800-408-3985
Europe:
+44 1429 243124
MailingAddress
DRIVERMANAGER.COM
427 N. Tatnall St #72424
Wilmington, Delaware 19801-2230
Phone: 512.373.3518
Fax: 254.983.9179
[email protected]
http://www.drivermanager.com/ TRY IT
My suspicions are supported here:
http://download.cnet.com/Driver-Manager/3000-2094_4-10074109.html#rateit
https://community.norton.com/t5/Other-Norton-Products/Driver-Manager/td-p/573320
In my view, the major thrust of both of these "programs" and their associated procedures is to frighten trusting and unsuspecting persons into unnecessary and very expensive procedures, bordering on fraud.
I uninstalled the "programs" and requested a $39.94 refund, which was granted and accepted.
