- Report: #855799
Complaint Review: Drivetime - Internet
Reported By:
Tiffw -
Tulsa, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Drivetime
Internet, United States of America
Phone:
Web:
Drivetime.com
Categories:
Business Rating:
(0)
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Drivetime Fake warranty refuses to cover cost of repairs that were discovered 2 days aftr purchasing the vehicle Internet
I traded my car in that had a blue book value of $3200. .drivetime only gav me $700 for my 1999 mitsubishi galant. They won me over with their so called 3 year warranty. Within 2 days of me having the vehicle I had to replace both clamps that hold the exhaust up. . Found out thats wat the scrapn was when I drove. My driver door had something broke in it & couldnt unlock doors nor ropll down driver window. . My brakes were missing some pins? Which caused my breaks to rattle extrmely loud.
The worst part was the 3 leaks in the transmission. Kept noticing puddles where I parkd. I got it into drivetimes shop to b told it would cost. Almost $1000. To fix evrything. Also,needed a new battery & alternator!!!! Drivetime said the leaks werent in the parts of the tansmission that r covrd. - nor the battery or alternator. Ive read complaints on bbb. .drivetime is a scam & thy nd to b shutdown!! Single mothr of 6 takn advantage
The worst part was the 3 leaks in the transmission. Kept noticing puddles where I parkd. I got it into drivetimes shop to b told it would cost. Almost $1000. To fix evrything. Also,needed a new battery & alternator!!!! Drivetime said the leaks werent in the parts of the tansmission that r covrd. - nor the battery or alternator. Ive read complaints on bbb. .drivetime is a scam & thy nd to b shutdown!! Single mothr of 6 takn advantage
3 Updates & Rebuttals
Michael
Columbus,Ohio,
Class Action
#2General Comment
Mon, March 31, 2014
I was wondering how did it go as far your situation is concerned, if has not been resolved please join me. I trying to start an class action lawsuit against this company I'm currently in contact with the attorney general, and trying to find an lawyer to help the lawsuit.
DriveTime Customer Service
United States of AmericaDriveTime Customer Service
#3UPDATE Employee
Mon, April 02, 2012
Thank you for bringing this matter to our attention and allowing us to address your concerns. We apologize for any inconvenience this matter may have caused. The actions described are not aligned with DriveTimes standard of customer service and support.
Thank you,
Kasandra Ramirez
DriveTime Customer Service
Toll Free 888-290-0148
coast
USARead the warranty agreement
#4Consumer Comment
Mon, March 19, 2012
How did the door locks and driver's window perform when you checked them out prior to purchase? Were the brakes loud during the test-drive? Brakes are usually not covered under warranty. If the items that failed are not covered under warranty, then you do not have a valid complaint. You may need to refer to your copy of the warranty agreement to verify what is covered.
Why did you accept a $700 trade-in on a vehicle that you think should have been worth more? If someone negotiates an agreement and is later dissatisfied it is unfair to claim it was a rip off. That is more of a case of buyer's remorse.
