- Report: #1306924
Complaint Review: Drivetime - Nationwide
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Author Confirmed
Why?
Drivetime
Nationwide, USA
Phone:
832-649-6515
Web:
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Drivetime Bridgecrest This company defrauds hard working people out of money, lies and sells cars that won't run and they are completely unhelpful,rude,lying thieves. Houston Texas
Well he financed a truck at Drive time but were asking them to take the truck back - long story but I'll try and keep it short. The highlights are this - 1. Truck is 2011 and the only owner before us was the dealer 2. They gave us a carfax report stating that there had been no accidents 3. The hood and the passenger front quarter panel have been replaced/there's even white over spray in the wheel well and engine housing so that's obvious fraud 4. We were told it had just been tuned up with an oil change but it has never been serviced because it has all original plugs, filter, etc...5. They had to know there were engine problems long before they unloaded it on us because the oil filter is rusted into the engine, the mechanics still can't get it off!! And 6. It needs a new motor, head gasket is blown, there's water in the pistons, etc.. And before we broke down in it we had already sunk $160 into it ourselves for a new water pump & thermostat.That all on top of the fact that since this started I have received not one single phone call from the dealer from the warranty company at all the only person that has stayed in contact with me is the place that is servicing the truck, Pep Boys in fact Joe in Sugarland & I talk daily & that's ridiculous. But nobody at the dealer or the warranty company or corporate wants to help us with anything at all. I had to make all of the phone calls to get the truck towed find out where to have it towed to they didn't lift a finger to help with anything and now everybody's just passing the buck about who was supposed to do what around in circles. However today we did get a lot of phone calls from them because they want their truck payment now thats ridiculous!! I have called everyone I can think of for help with no luck. The warranty company paid to have a new engine put in but then we were 1. Charged about $200 2. Will likely always have trouble with the truck due to the amount of water damage. Mechanic says electrical system is next! These people are evil and need to be stopped all we wanted was a reliable truck for work and 6-8 weeks into our loan this is what's happening? They could have just taken the truck back!
