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  • Report:  #539174

Complaint Review: Duke Automotive Sales And Leasing - Augusta Georgia

Reported By:
Joe - Tallahassee, Florida, United States of America
Submitted:
Updated:

Duke Automotive Sales And Leasing
3118 Washington Road, Augusta - Ga. Augusta, 30907 Georgia, United States of America
Phone:
706-868-8868
Web:
http://www.dukeautomotive.com/
Categories:
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We started out on the right foot with MIKE DAVIS at Duke Automotive. HE said the 4Runner was showroom quaity and that absolutely NOTHING was wrong with the vehicle. He also stated that if we would agree to buy, and wire the money he would deliver the 4Runner to us(Tallahassee, Florida).



After we in fact wired the $20,000.00 to him, and he got it. He said that it would be sometime next wieek. After I told the sales manager I was going to stop payment he agreed to meet us 1/2 way (Cordele) for 400.00, we finally settled on 200.00. That is not QUITE "We will deliver it to you", but I wanted away from MIKE DAVIS and his shoddy  attitude. It was delivered by a nice gentleman, Chris.



That is when it turned south. The back seat had a 4 inch tear in the leather, the horn did not work (matter of safety), the blower motor that MIKE DAVIS said was going to be replaced, was not. The temporary tag was a year off, so we were driving illegally.



I tried to rememdy this with Mike and was called a liar, it was obvious he got what he wanted and he was done with me.



The sales manager took over the case, Kevin?? I told Kevin I wanted NO further contact with MIKE DAVIS ever again, he agreed that MIKE's behavior was uncalled for and childish. Kevin Wallace again?? said that he would send me his e-mail so I could send a pic of the tear and they would take care of it. He never e-mailed me.



I called back about 1 week later because the tag needed to be replaced, nobody answered. About 20 minutes later MIKE DAVIS called back in a rude monotone voice (after I said I wanted NO contact with him) I told him that I had to have the correct tag and that I needed it soon, he replied "Yup you sure do" and then hung up on me.



I called back and got some one else, his words were "You have to call back after 10 or so when Kevin comes in" I asked him to give my number and name to Kevin and he said he would not do it.



Does this sound like anyone you want to spend 20,000.00$ with?



Look at the website, it actually says "No BS here" What professional would EVER put that on their website? This looks to be a family owned business where accountability, responsibility, integrity, honesty, do not matter.



My vehicle STILL needs work to get it to where DUKE AUTOMOTIVE said it was in the first place. They have their money - GAME OVER



                                       CAVEAT  EMPTOR



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