Christine Duke
Hamiltom,#2REBUTTAL Owner of company
Fri, March 08, 2013
I upheld all contract agreements and have been trying to find out more about what happened. I feel that this buyer needs more of an explanation to what happened to her puppy. When buyer first contacted me about the puppy passing away I was shocked! She had text-ed me and stated that her puppy passed away from an enlarged heart. Naturally I called her to talk to her directly about what happened. The fact that the puppy was undergoing surgery was never mentioned to be until I received autopsy report paperwork. I was jsut told that her vet to her that the puppy died of enlarged heart. Before I received the paperwork I researched enlarged heart in Great Danes. I never found where enlarged heart was a genetic problem nor did I ever find a case where the Dane was under adult age that had passed away from the condition. When reviewing the buyers autopsy reports I read that all vital signs and cardiac test were normal before surgery. Also her vet stated and I quote, " Visual postmortem inspection did not reveal any significant abnormalities." "In 32 years career I have encountered a similar circumstance in two Great Dane ear trims resulting in death, both of these cases went into cardiac arrest within 3 minutes of post-op recovery." Pathology reports from these cases did not reveal anything abnormal." "Unless any information from Pathology report is different it is my belief that some pets are sensitive to medications used in surgical procedures that sensitize that heart and other organs to irregularities thereby causing cardiac arrest." "While such cases are rare they do occur".
Now everything in quotes above are word for word statements from buyers vet. Buyers vet tried reviving the puppy by beginning cardiac massage and positive pressure ventilation. IV line was reconnected to the puppy and infused with epinephrine. This was unsuccessful and was stopped after 25 minutes. Lesions and slight enlargement of the heart are what the pathology report stated. I asked my vet about it and he said that those two things are what usually happens after attempts to start the heart back up again and was not uncommon. I never said that it was anyone's fault that this happened to her puppy. After showing all Pathology paperwork to my vet he agreed with her vet about happened. I also never recieved any kind of x-ray of this puppy's heart as she says. I told buyer that I was very sorry about her loss but that I could not replace her puppy on that the fact that it passed away undergoing surgery. If this would have been a genetic defect then of course I would replace her puppy as promised in my contract. I have spoken with buyer all times that she has contacted me and I sent her reports back to her and do not understand why she is stating otherwise. If she never received her reports in the mail she should have contacted me to let me know. Google actually contacted me to inform me that there was a ripoff report on me posted on the internet! I very shocked at the false accusations about me and me as breeder! Now that I know that she never recieved her pathology paperwork I will be making a copy of my copy and resend it. I sent her all of her original paperwork tho! I really hope this clears up any misunderstanding.