- Report: #348244
Complaint Review: Dun & Bradstreet - Nationwide
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Author Confirmed
Why?
Dun & Bradstreet
3501 Corporate Parkway, P.O. Box 520 Nationwide, U.S.A.
Phone:
800-999 3867
Web:
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Dun & Bradstreet Breaches Unfair & Deceptive Trade Practices Act A Whopping 355% overcharge on services Center Valley Pennsylvania
My company contacted Dun & Bradstreet (D & B) in October 2007 to enquire about building up business credit for our investors. We were advised by Dun & Bradstreet that the charge was $1,051.20 per company. We had 15 companies that we wished to build credit for. Therefore, we were charged a total of $15,928.00.
One of our investors, recorded a call from Randall Hall at D & B in May 2008. In that call Mr Hall describes all the services that Jestine of D & B (who had dealt with us) said she was setting up for our investors. However, Mr Hall's price initially of $329 and then he went on to give a 10% discount bringing the price down to $296. Jestine charged us $1,051.20 per application a whopping 355% mark up on what D & B normally charge.
Further, I phoned Dun & Bradstreet and spoke to another of D & B employees, Robert. Robert directed me to D & B's website and got me to a place which stated that the fee for ALL your firm's services was $599. Again on that call I several times asked if there was anything else that was needed and he said no that was all that we would need.
D & B has acted very disreputably with my organisation. They have clearly overcharged us. To date we have paid them $15,928.00. My attorney wrote a letter before action letter to them. They have Never bothered to reply.
Others please be warned when dealing with Dun and Bradstreet.
AK
Jupiter, Florida
U.S.A.
One of our investors, recorded a call from Randall Hall at D & B in May 2008. In that call Mr Hall describes all the services that Jestine of D & B (who had dealt with us) said she was setting up for our investors. However, Mr Hall's price initially of $329 and then he went on to give a 10% discount bringing the price down to $296. Jestine charged us $1,051.20 per application a whopping 355% mark up on what D & B normally charge.
Further, I phoned Dun & Bradstreet and spoke to another of D & B employees, Robert. Robert directed me to D & B's website and got me to a place which stated that the fee for ALL your firm's services was $599. Again on that call I several times asked if there was anything else that was needed and he said no that was all that we would need.
D & B has acted very disreputably with my organisation. They have clearly overcharged us. To date we have paid them $15,928.00. My attorney wrote a letter before action letter to them. They have Never bothered to reply.
Others please be warned when dealing with Dun and Bradstreet.
AK
Jupiter, Florida
U.S.A.
