Mindy
MARTINEZ,#2UPDATE Employee
Sun, August 05, 2007
This person states they have called and left a message for Vacation Network's corporate office everyday for the last 2 weeks and can't get a hold of anyone. This is interesting, we had tried to contact this client for a month(by phone and mail) in regards to their declined credit card, and never received any response. Our finance company, Duvera Financial, has been contacting them because regardless of the promotional gift(which is dealt through another company), it has nothing to do with the contract this person signed with Vacation Network, Inc. Then this person states that they explained to Duvera that we are a fraud and can't be tracked down very easily. This is interesting, because Duvera would have immediately gave them our number, and also would have notified us themselves about this client, so we could contact her ourselves, especially because she was having so many problems. Vacation Network, Inc can access clients accounts in Duvera, and her account shows that this client never had a converastion with them in regards to Vacation Network, Inc, or what she is claiming. It shows only phone messages left, and letter that have been mailed. If this person did not want to incrue any debt, or be called by debt collectors. Then why did she sign a contract agreeing to have her account financed, and not make the payments? Or allow her credit card to be declined? Vacation Network, Inc is inviting her to contact us at our corporate office number, we are more than willing to work with her on this problem.