I was given a survey to complete based on our internet provider. After filling out the survey, it said that they had special offers for completing their survey. I choose the e cig and paid $4.95 then 15 days later I have a charge for $99.95 on my bill for membership. I called and they offered me a $40.00 discount. I still refused and offered to return the 4 day old e cig. They said that it didn't matter because I would still have to pay, but I could continue and try it until March 27 (another month) and then after that they would give me a special supervisor discount and I would only have to pay 29.95. I told them that was not my understanding, a reward is not a monthly payment or membership. Finally they said that they cancelled my "Membership" and that I won't see any more charges but that they will not be able to credit me anything else. So I still had to pay $59.99. I hope that nothing else is taken out of my account.