The Fraud Chick
Ethics,#2Consumer Suggestion
Wed, May 15, 2002
Bobbie, Go to your bank and file an ACH Fraud complaint formACH stands for Automated Clearing House. Complain to your bank that this company used deceptive practices to gain your trust and to persuade you to authorize the ACH to begin with. Tell them the company also guaranteed a refund and now wont respond to your continued complaints. Demand all the money that was taken from your account be replaced. Ask your bank to place a block on all future debits and change your bank account. Dont be discouraged if the company tape-recorded your agreement. Ill bet you a Coke they didnt tape-record the hookyou knowthe big lies to gain your trust. These companies typically tape record after the fudging for quality assurance. Next, notify your states attorney generals office and report this company for lying to you. Thank you for sharing this with us. Its amazing how these companies walk the fine line of the law and get away with what they do. Good luck,