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  • Report:  #14935

Complaint Review: E-Z Drawer Co - Delray Beach Florida

Reported By:
- Monroe Twp, NJ,
Submitted:
Updated:

E-Z Drawer Co
7517 Mansfield Holl Delray Beach, 33446 Florida, U.S.A.
Phone:
561-637-4500
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I contracted with an outfit called E-Z Drawer , working out of Delray Beach , Fl , to design and install roll-out shelves in my kitchen cabinets and pantry. The person that came to estimate and eventually did the job is named Joe Rich . He did such a poor job in his measurements that the shelves in the pantry would not pull out without hitting the edge of the door. ( he did not provide for the necessary clearance) . To "adjust" the problem he crushed the edge of the metal door framing and now claims he never did such a thing. I was stupid enough to pay him on his word that he would come back ( since it was already late in the afternoon ), he needed the money to pay a bill ( asking for cash only ) and that the adjustment was quite simple ( before he crushed the door frame. The job is completely unprofessional , ugly and example of an incompetent contractor.

Harry

Monroe TWP, new Jersey



1 Updates & Rebuttals

Andy

Boynton Beach,
Florida,
New Ownership Of E-Z Drawer

#2REBUTTAL Owner of company

Wed, May 22, 2002

I just purchased E-Z Drawer and would like to appologize to Mr. Monroe but I did not recieve a customer database from Mr. Rich. I am familiar with other jobs that where performed below E-Z Drawer standards and have fixed them all at my own expence. E-Z Drawer is a reputible company with a very good customer base. I get most of our business through word of mouth and will do anything I can to keep it that way. Andrew Parker Owner E-Z Drawer [email protected]

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