G.burrows
berwyn,#2Consumer Comment
Fri, October 13, 2017
99.00Ea game and origin are the worst things to games .my experience was and has been a nightmare,for the past three day i have been in contact with ea tech support i have been hung up on. i have been havk while tech support had me connected to them, a man got in on our communication and installed software to stop hacker and told me i would have to pay 99.00.
the tesh support was never able to get my sims 4 to run and it is still not running i got the error message "GAME UNABLE TOSTART SIMS4 IS ALREADY RUNNING " AFTER UNINSTALLING ORIGIN AND REINSTALLING IT AND 3 TIMES UNINSTALLING THE GAME. the expansions i still get the same error ,this morning the guy who installed the hacker protection software got on the line while i was talking to tech support and demanded when i would send the check.
i told him i would have my son send them the check he said he was removing the software and that i didn't have to pay the 99.00. when i inquiered further he said the problem was solved then he said we could not fix the problem, then he yelled at me when i inquiered futher. my game is still not working and i tried to call ea games in california and was redirected back to ea games website i agree we need a class action lawsuit against EA And Origin.