#20
Tue, January 22, 2002
FINALLY!!!!!!!!!!!!!!!! On January 22, 2002, I received my refund from Earthlink. The check was processed on December 28, 2001, according to their Customer Service but is dated January 17, 2002. The postmark indicated it was mailed on January 18, 2002. I have been promised this refund since July 20, 2001. It has required numerous emails, phone calls, snail mails, etc. It is a shame that someone has to put up with this kind of ignorance to get a refund when their service would be disconnected without delay after 30 days after non-payment. I encourage everyone to badger, berrate, brow-beat, and do not give up when you are due something from Earthlink. GO AFTER THEM!!!!!!!!!!! Do not take advantage of ANY "special offers" without reading and fully understanding every point about their "offers". Failure to abide by everything in the "offer" can and will give them the legal right to charge you $89 to close the account. BE AWARE!!!!!!!!!!!!!!!!!!