- Report: #110072
Complaint Review: Earthlink - Nationwide
-
Author Confirmed
Why?
Earthlink
www.build-a-business-website.com Nationwide, U.S.A.
Phone:
888-EARTHLINK
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Earthlink Directs web business and phone calls to the PHILLIPINES Atlanta Georgia
I recently went to a website advertising Earthlink web hosting services. Being familiar with their name from years past I did not heitate to enter a credit card number as payment for their service. When I hit the 'complete transaction' button I was sent to a dead link- no log on info, no account number- nothing. A few minutes later I got an e-mail saying I would be 'contacted by an Earthlink rep soon.'
A day later I have not been contacted and have no access, but someone has my credit card number.
I called the telephone number on the web site and was connected with a female who could not find any information but again asked for my credit card number. I asked what city she was in and she would not tell me, but quickly put me on hold and passed me off to someone else. I pressed the new person and finally she admitted that she was not even in the United States but was working in the Phillipines. Earthlink is outsourcing our jobs to foreign soil and non-Americans.
When I asked to be given a number in my own country she flatly refused, albeit in a canned, sugary way, doubtless written by some moron at Earthlink in Atlanta (if indeed any part of that company remains on American soil.
IMHO- Companies that outsource American jobs to foreign nations are no better than the terrorists who kill our countrymen. The owners and principles at Earthlink are traitors just as surely as those who blow up buildings or side with religious zealots against their own kind. Beware of Earthlink, Mindspring and all of their affiliated countries
Robert
Phoenix, Arizona
U.S.A.
A day later I have not been contacted and have no access, but someone has my credit card number.
I called the telephone number on the web site and was connected with a female who could not find any information but again asked for my credit card number. I asked what city she was in and she would not tell me, but quickly put me on hold and passed me off to someone else. I pressed the new person and finally she admitted that she was not even in the United States but was working in the Phillipines. Earthlink is outsourcing our jobs to foreign soil and non-Americans.
When I asked to be given a number in my own country she flatly refused, albeit in a canned, sugary way, doubtless written by some moron at Earthlink in Atlanta (if indeed any part of that company remains on American soil.
IMHO- Companies that outsource American jobs to foreign nations are no better than the terrorists who kill our countrymen. The owners and principles at Earthlink are traitors just as surely as those who blow up buildings or side with religious zealots against their own kind. Beware of Earthlink, Mindspring and all of their affiliated countries
Robert
Phoenix, Arizona
U.S.A.
1 Updates & Rebuttals
Cringer
PRIVATE,Georgia,
U.S.A.
Correct, They have outsourced a large amount of their company.
#2Consumer Comment
Wed, May 11, 2005
Yet, it's amazing how they claim through commercials I've seen on TV that they are a family-orientated business. What about the families of the people that they fired so that they could get someone in the Phillipines to take their place? Not very nice. Also, realize this, I just found out recently that Microsoft and otehrs that use India are only paying the people there $9.00 a day! $9.00, which means we can't possibly have any chance of competing with that kind of slave-labor wage! We are losing out to disgusting companies like these, yet they could care less. The only people benefiting are the rich executives who only see more and more dollar signs with each job they outsource to countries like these.
