When my end of lease options became available to me for my Saab 93 5 years ago, I was approached by East Coast Funding company who offered to lend me the money to buy the car with a set payback plan for 59 months. At the end of the plan, I was to pay them an extra $500 to 'buy' my car outright from them.
It was like paying a heavy car loan for 5 years.. thinking I was paying for the car, but the end result was I HAD to buy the car back from them for $500 after I paid the loan amount in full.
This was Ok with me. I paid $553.53 faithfully every month, never having a late fee as I always paid on time. When i was contacted two months before the end, I was told by a sales rep named Chris Riley that I owed them a few hundred in late charges plus the $500.00 that he would like immediately so he could process my paper work.
I have every copy of every payment I have made to them.. never once recieved after the due date. He had to forget the late charges as he had no leg to stand on.
Then the fun began. He has called me every other day, leaving messages on my phone that I need to send him that $500 right away. I called him and explained that I would be sending that check within the time period of my payment account, which would be July 7th... (10 days grace as writtenin contract) would bring it to July 17th. This was not acceptable to Chris Riley.
I called his company yesterday, July 9 2014, requesting a copy of my contract as I had misplaced mine. I wanted to be sure I was not being ripped off. While talking to a representitive in their customer service dept.. Chris Riley grabbed the phone from the Representitive and took over the conversation with me. I explained I did not want to speak with him and asked if he would put the other guy back on the phone. I was called a joke, I was laughed at and insulted and told I had no choice.. I either spoke with him or no one!! I asked to speak to his boss and he told me he WAS the boss !! He called me a liar, he insulted my intelligence more than once in that conversation and then said that now I won't be getting my car for $500.. he was adding another $500 for RENT.. and it would continue like this until he recieved the money or I would not be buying my car from him.
I am still shaken up by his lack of respect, his nasty insults and his intent to extort more money from me. (I have no idea what could have led him to be so abusive to a client who has never once given him reason. (maybe this money was his after contract commission and he wanted it like yesterday???)
I am not done with him or his bogus' company.. I intend to expose them in every way I can. The media can be very unforgiving. This weak minded employee/employer needs to be fired. He is no asset to his company!