- Report: #1360818
Complaint Review: East Coast Mechanical - Boynton Beach Florida
Reported By:
Disappointed Customer -
Wellington, Florida, USA
Submitted:
Updated:
-
Author Confirmed
Why?
East Coast Mechanical
1500 N High Ridge Rd Boynton Beach, 33426 Florida, USA
Phone:
5615859850
Web:
http://www.ecmservice.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
East Coast Mechanical ECM Rip-Off warranty Boynton Beach Florida
Stay away from ECM at all cost!
ECM installed a top of the line AC unit in my house that included 10 year warranty. 2 years later the thermostat goes dark. It's one of those sophisticated Lennox iTouch, so I called their service, I was told "parts are under warranty, but labor is not. A diagnostics by our technician is $45"
The guy shows up, within a minute determines is the thermostat is bad. Parts are free, but he wants $250 to replace it + the $45 diagnostics (mind you it's
I call the service desk again and the tell me it's their standard rate :(. Gratuitously they agree to drop the price to $204 + $45.
Since the thermostat costs $150 on the web, I figured I'll do it myself and sent the tech on his way. So much for their warranty
There is no reason in the world why a tech that you already paid to be at your door will charge these brain surgeon rates. ECM is simply scalping their customers. I would never use them again and suggest you do the same
