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  • Report:  #662781

Complaint Review: Eastside Treeworks - Internet

Reported By:
John - Redmond, Washington, United States of America
Submitted:
Updated:

Eastside Treeworks
Internet, United States of America
Phone:
Web:
www.eastsidetreeworks.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Wow! I knew Matt Rengo was pushy when he came and hard sold me on my treework. When they could not seem to stick to their timelines, Matt became arrogant and downright hostile.

Even worse, once they did begin the work, my wife and I cringed inside, shocked at what seemed like unsafe practices. When the job was finally completed and we got to be done with Eastside Treeworks, we researched them on the web.

We found out that this company has had many saftey violations and injured workers with one worker even being killed by a piece of wood that was dropped on him in a carless move. Eastside Treeworks is even under investigation from the department of Labor and industries.

If you do decide to use their services be prepared not only to deal with a jerk (that is if you have the gall to complain), and hopefully you don't mind unsafe practices risking your health and property.



1 Updates & Rebuttals

MRengo

New Castle,
Washington,
United States of America
False Report

#2REBUTTAL Owner of company

Wed, November 17, 2010

This is clearly another false report from someone continuing to attempt to slander my company.  I urge the person who wrote this to provide some proof of a transaction, as I have not provided an estimate for a customer in well over 7 months.  There were no details on a job provided, and completely false accusations throughout.  We pride ourselves on keeping all of our customers completely satisfied, and feel that this is another intentional slander from someone with a personal vendetta.  I personally receive feedback from all employees on every customer, and would have heard of a customer being this irate over our service.  Clearly, our reputation and customer satisfaction rating is of utmost importance to our company, and we urge our potential customers to ignore this clearly false report - opting to research our credentials at the L & I website, or another review site that actually screens and verifies "real" customers.  Never has ETW received a complaint for apparent "unsafe practices", not once - and for good reason. ETW always goes to great lengths to ensure we never leave a customer with a bad experience, and that we are up to date on all industry safety standards.  I urge whoever has this vendetta, to contact me so we can come to some agreement or arrangement, to prevent these obviously false accusations from continuing in the future.  www.eastsidetreeworks.com 

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