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  • Report:  #1280120

Complaint Review: easykits/Workathomeclub - Internet

Reported By:
Nduey - Camino, California, USA
Submitted:
Updated:

easykits/Workathomeclub
Internet, USA
Web:
earnathomeclub.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was checking out online work and checked out Earn at Home Club. They wanted $4.95 to check them out. So, I bit. I waited 6 days and heard noithing, no phone call, no email, no mail.I checked my credit card an the money had been taken off my card, but also another$ 77.95 had been taken off a couple of days later. I still have heard nothing from them. 

I did look up reports on them and found nothing favorable about them. I was on a site that said they had reputable companies, so I fell for the scam. These kind of people should be taken off the internet and jailed for a long time for ripping everyone off this way.



2 Updates & Rebuttals

Mark Allen

Alabama,
United Kingdom
Company response

#2UPDATE Employee

Sun, January 24, 2016

Hello



I’m sorry for your experience.



We never charge any amount without the customer prior consent!



We have a 24/7 Customer Service center by helpdesk, chat and phone:

Helpdesk and Chat: http://support.easykits.org

Phone: 1-888-889-4991



Contact our customer service and they will show you a purchase proof, with all charged amounts specified, including the IP address from which the purchase was made.



Never the less, we have 180 days (6 month) money back guarantee “no questions asked” policy, so within this period you can ask and get an immediate refund. Please note that although we issue the refund immediately, the refund will be shown in your credit card statement/bank statement within 7-10 business days.



I recommend you to contact us and ask for a refund rather than issue a dispute or ask for a chargeback, because many payment processors manage a joint “black list” of customers who issued a dispute and these customers are blocked from purchasing anymore. Therefore, issue a dispute only after you tried to contact the seller first.



A Clarification: This is not a “work from home” program. We don’t provide jobs, employment or business opportunities. This is an education program in which you become a member and gain access to a lot of courses and tutorials.



Kind Regards,

Mark Allen, UK


Mark Allen

Alabama,
United Kingdom
Company response

#3UPDATE Employee

Sun, January 17, 2016

Hello

I’m sorry for your experience.

We never charge any amount without the customer prior consent!

We have a 24/7 Customer Service center by helpdesk, chat and phone:

Helpdesk and Chat: http://support.easykits.org

Phone: 1-888-889-4991

Contact our customer service and they will show you a purchase proof, with all charged amounts specified, including the IP address from which the purchase was made.

Never the less, we have 180 days (6 month) money back guarantee “no questions asked” policy, so within this period you can ask and get an immediate refund. Please note that although we issue the refund immediately, the refund will be shown in your credit card statement/bank statement within 7-10 business days.

I recommend you to contact us and ask for a refund rather than issue a dispute or ask for a chargeback via your card issuer, because many payment processors manage a joint “black list” of customers who issued a dispute and these customers are blocked from purchasing via these processors in the future. Therefore, issue a dispute only after you tried to contact the seller first.

A Clarification: This is not a “work from home” program. We don’t provide jobs, employment or business opportunities. This is an education program in which you become a member and gain access to a lot of courses and tutorials.

Mark Allen, UK

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