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  • Report:  #1236294

Complaint Review: Ebay - Internet

Reported By:
Anonymous - Lehigh Acres, Florida, USA
Submitted:
Updated:

Ebay
Internet, USA
Phone:
866-540-3229
Web:
www.ebay.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Made a purchase from one of Ebay's online sellers. Sellers page stated "get delivery on or by June 14, 2015". Made the purchase and seller immediately sends me an email "your order has shipped" with a tracking number. For the next four days I attemp to track the shipment with the tracking number supplied by the seller to no avail, I kept getting "invalid tracking number".......nothing regarding the shipment such as......"in process" or "pending" or any other indication this was legitmate, just a invalid notification. I call Ebay at their 800 number and speak with a female who discussed my issue with me, put me on hold to verify the facts, then come back on the phone and tell me I'm entitled to a refund........Guaranteed by Ebays purchase policy! BUBKUS!! I have tracking documentation that supports my claim! What actually transpired in this purchase was the seller LIED that the item was "in stock" and after I made the purchase he/she ordered it from their purveyor while BSing me with fraudulent information until they received it on their end to ship to me! When I called Ebay, the female I spoke with told me to use the Ebay mail under my account and message the seller I was cancerling the order. The Ebay CSR also informed me I would be getting my credit card refund on Wednesday which never materialized either. After notifying the Ebay seller I was canceling my order, the deuchbag then goes out the following day and ships the order already knowing I canceled as well as Ebay was aware the order was cancelled. The order arrives on June 17......3 days past the guaranteed delivery date of June 14 as described on the sellers ebay webpage. When I had originally spoke with the Ebay CSR this topic was discussed should the package arrive I was to refuse the package and return to sender as I did. The following day Ebay sends me a notification your complaint has a resolution......we won't refund you and have decided in the sellers behalf because you received the item........are they f....ing stupid or what, braindead from the neck up! I immediately called Ebay and spoke with one of the turnips whom informed me I received what I ordered, nothing to do with the Ebay guaranteed arrive by June 14 that arrived on June 17! After cancelling that order earlier I had gone online and ordered from another vendor with 100% reveiws and customer satisfaction. Now I have two items, one of which was refused and returned, no refund, and the item I did order! I am hoping my credit card company will rule on the facts as they were set forth and protest the charge! Ebay knew the tracking information was bogus for the first four days, aware I had spoken with customer service and followed their advice to the tee, that the order did not arrive as guaranteed, and that this same seller has a long list of similar customer dissatisfation! I will NEVER buy or sell on EBAY again!! This wasn't the first time with EBAY.........several years ago I put an item on for sale to which it ended up selling to a smuck listed as from MEXICO! Ebay took their cut after the sale knowing this individual wasn't real, the sale was bogus, and I had been scammed. So now Ebay tells me put it back up for sale and we won't charge you......to make a long story short, it happened a second time!!EBAY allows anyone to use their site regardless of what, who, where they are and allows scammers to bid and buy without any prior investigation to reveal their true identity! Anyone can open an account on EBAY with false identity and just opening a email account that does not verify information like Yahoo and some others do! EBAY, you lost a STELLAR CUSTOMER because you only have one agenda.........$$$$......!!!! FY



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