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  • Report:  #103530

Complaint Review: EBay - Internet

Reported By:
- Burrton, Kansas,
Submitted:
Updated:

EBay
www.ebay.com Internet, U.S.A.
Phone:
Doesn't exist!!
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been selling on Ebay for three months. I believe that they overcharge for their fees. How can anybody make any money with all of the fees: insertion, gallery, paypal, and final. This causes Ebay to cut more of a profit than I do for my own items.

For the past two months, they have taken thier sellers fees out early. This has caused $300 in overdraft fees because they broke the agreement and froze the money a week in advance and then take it out early! This freezing of the money is the same as taking it out a week early, because the money can only be used for Ebay!

I have tried the live chat, and that was a real help!! They avoided answering my questions, and refused to give me a phone number. They tried to blame the early withdrawl on computer glithces, internal errors, and a new billing system. They started out very friendly but quickly went sour when pressing them for answers.

I finally got the number through the Internet, and when I called them they were very rude. They demanded to know how I got the phone number, and stated that there was no phone number for a billing department.

I am a stay at home mother trying to use Ebay to make a little bit of extra money so I can be with my children. Ebay seemed too good to be true, and it was. I did not believe all of the rumors about Ebay being bad, but now I know for a fact. They have cost me almost as much as I have made simply in overdraft fees, and the bad part is: it could have been avoided!

Sonia

Wichita, Kansas
U.S.A.


4 Updates & Rebuttals

Durwood

Conroe,
Texas,
U.S.A.
Now I understand why the prices on Ebay are at or above retail.

#2Consumer Comment

Mon, August 16, 2004

I bought quiet a number of items off Ebay at one time I thought I was getting a bargan. I then began to compare prices of other items at which I was looking and the price I had paid for what I had bought and found that I could go to a local retail store and buy the same item for the same price or less (in most cases)and not have to wait to recieve the item and the items usually had a rebate attached (which the seller keeps and gets the rebate themselves) or a warranty when bought at the retail store. I also did not have to concern myself with the question, "Am I really going to get what was advertised?" I have bought items off Ebay which were advertised one way then when I recieved it, it wasn't quiet what was advertised, then when contacting the seller they would reply "Read the fine print". I don't have to read the fine print any longer because I don't buy off Ebay anymore. Now I understand why prices on Ebay are so HIGH, the sellers have to inflate their prices to make a profit. And the statement "but you have to pay sales tax" don't fly. I also don't like getting ripped off by inflated shipping cost. Support your local retailers they'll appreciate it and you'll be happier when something goes wrong and you can go back and talk to someone face to face.


Adolph

South Bend,
Indiana,
U.S.A.
Yeah...me too!

#3Consumer Comment

Sun, August 15, 2004

I have decided, when selling on E Bay, to make a separate page in a notebook keeping track of each separate item and what expenses EACH generated. Time consuming, but I've found this's necessary if a person really wants to keep track of what's going on, and separating the plethora of individual service charges. One item can generate 3 or 4 separate selling costs. . Early on, I just listed the items, and only noted the aggregate total of their charges. Bad idea! Figure out their statement 30 days after the fact? Forget it! I never knew for sure what item generated what charges and what items were ultimately profitable. . The ploy used by sellers in increasing numbers in ALL auctions is to jack up the shipping 'way up. Frankly, I now always make sure my shipping isn't at a loss, (and jack it just a LITTLE). I NEVER leave ANY money in the E Bay "bank". I suck it out in a nanosecond. . Sadly, E bay is now the only truly effective auction (for individuals), and they know it. Look for even higher costs in the future. Even Sears and other major retailers are now selling on E Bay. For me E Bay is sort of an internet black hole. It just keeps sucking me in.


Rich

Buffalo,
New York,
U.S.A.
No problems...

#4Consumer Comment

Sat, August 14, 2004

I have had no problems with Ebay, or with making money from Ebay. However, i also....well...read and know how much im being charged before i put something up. Thats just me though.


Jeremiah

Bloomington,
Minnesota,
U.S.A.
I am gettign riped of by Ebay too! Overdraft Fee's

#5Consumer Comment

Fri, August 13, 2004

They are charging me another $15.00 here and their because they are trying to take out early! I am no longer making any money.....If I have advice for people stay away from Ebay. They charge you for everything. You will not make a profit!!!

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