Complaint Review: Ebay - San Jose California

They need better protection. That's the loophole in their system they fail to address annd that is an area to drive a person away because who would wanna keep dumping money that way on scammy sellers using the system just to pull that. If an item claims brand new and it's opened and worn out, that is not as described. This item I bought wasn't brand new as it was listed. That is an area in the system they have neglected far too long. There are no preventive measures for dealing with those types of sellers and I won't be dumping my money down the drain anymore like that. It's up to others to risk theirs or not. If anyone does so agree with Ebay, I just wanna know honestly how could they? Why would anyone wanna dump money down the drain on items not as described? I would think anyone would want protection for that like anything else. I mean seriously, if you wanna waste money like that, why not donate it to a charity or homeless, versus down the drain on shipping over a scammy seller sending an item not as described. What's worse is even with the seller,himself, agreeing to re-imburse they weren't gonna protect me on the return if he didn't hold up to it, that's with the messages he sent me for proof. Right there shows the failure to protect their buyers. That is a big problem they fail to address and need to work on. Imagine if you dealt with a seller sending you the item not as described and showed full cooperation at the same time you were trying to protect your deeds, and you recieved the item not as described, then you find out ebay has no protection and on top of it because you mentioned what was on the postal label and to process the return,they labelled it extortion. That's a big ripoff. That will tear anyone up over them. Not only are you getting ripped of buy a seller who sent you an item not as described, but on top of it they cover up for the seller. That is no real protection. Forget ebay, is what I say after that. There are no preventive measures for that and if that's the case I want no part of it. Anyone who does trust them,it's their option. I'm done with ebay. It only takes 1 experience like mine to turn you away, because it was the worse experience you could ever encounter and they were hard heads who cared less they were being scammy and showing no protection. You Richard, if you're the seller you claim to be, you keep ebay growing,but it's the sellers like I encountered, once is enough, because I will never go through that  again over return shipping, on top of the extortion. Ebay has problems they need to work on and are a failure not to!

Lets say a buyer makes a purchase from a seller who has a product that suits the buyers needs. According to the listing the product functions a certain way. But lets say that the buyer receives it and it turns out the product does the opposit. This is a clear example of "significantly not as described." The problem with this it that ebay does not have a policy that would make sellers cover return shipping costs. So it does leave people out of the loop in that area.

Hey, no butting in to it. It's called knowing how more see it. You were one of the one  that are good sellers with your attitude toward your buyers. Unfortunately not all sellers are as cooperative. You're the kind of seller that would keep ebay growing. Ebay needs to tighten up on the ones hurting their community,but they aren't. The seller I had encountered, if ebay backed up re-imbursements, would have been a better experience, but they completely did nothing to back me up and that was a ripoff they pulled on me. See they thought because the dollar amount was mentioned, I was demanding money in exchange for feedback,but they were blind as bats. I told them and the seller, it was the amount shown on the label for the postage and I can take pics to show ebay I was not trying to gain anything, but they said that wasn't necessary, and they lied. Ebay don't care if you have proof when it comes to returns they have no protection for buyers even when not as described. they need to learn to make negotiations easier, because I wasn't gonna just send back the item and get no re-imbursement because the seller said he would and then ignored it after getting the merchandise. Even with the sellers own messages to submit, it wouldn't have made a difference, ebay is ebay. I got done dirty by their system and I won't be done that way anymore,because I found the ripoff side of ebay and it was too much, knowing that sellers can manipulate the system that way, teaches them it's ok to send items not as described. The item was all tore up, didn't even look original, but like a modded item, I'll tell you this much, it was an electronic item, that even the cable looked nipped some, like it could electricute you if you plugged it in and after all that ebay covering up for the seller was too far. I told them when I got it how horrible it was and not as describe, did I need send pics of it. They refused the proof. That's their fault. I'm all about proof, because there's lying in the proof. As far as the carrier goes, you wouldn't even think it was damaged looking at the package, but once you reached inside and took it out it was a mess, so it wasn't the carrier in this case, it was the seller trying to pull a fast one,thinking I wouldn't be wise enough to know it wasn't the original item nor brand new. I know there have been times it were carriers, as you mentioned Richard, and that wouldn't have anything to do with sellers, it would be lame of a buyer to think it was the sellers fault for what the carrier did, this was not indeed, the carrier, but the seller. Richard, you and Steve now are making good points. Let's leave it that way and let the public viewers decide for theirselves how they feel about ebay. Any other info you wanna add go ahead, but I can tell from your post, you are one of those sellers that would keep a buyer always coming back, but I won't risk getting done dirty anymore by ebay. When you're done this dirty, you decide to let go, because there's no prevent it from happening again with the fact of a seller sending items not as described, and then having no liability for returns, that is enough to make me say I'll shop elsewhere,because you just can't prevent those encounters.

It can happen to anyone shopping on ebay, you,Steve,Krisitina,I would say me, but already been there, my point is it can happen to anyone shopping on ebay and there are absolutely no preventive measures for items coming not as described and it's a ripoff to have to dump money down the drain on shipping for items not as described and gain nothing.You used to could glance at the feedback and decide from there, but not anymore, as we've seen how the feedback system gets manipulated too much. It's almost like a bait and hook method. Some sellers are thinking well ebay don't cover the return, so if I send this item not as described and the buyer don't wanna pay the return, I have them hooked with the loss of funds.

It's like I said before, it all depends on the seller you encounter, but 1 time of being done that dirty, will most likely drive you away from ebay for good,because that's a ripoff when it comes to items not as described and there is no protection when it comes down to that.

I think if the item is significantly not as described or there was a wrong item sent I would say they defenently should cover the return shipping costs. Kind of a no brainer there. If something brezks in shipping though it puts the seller in a pinch. When I was selling stuff I noticed how the parcel services handled our packages. You can put fragile stickers on them and pack them tight with that shipping popcorn foam and they just chuck it into their truck. I would probably say that 2% of our sales had product issues which was awesome but out of those Usps and fedex didnt cover a single one. So for sellers its kind of a touchy issue but if you but in all none of my buyers had to send anything back. I simply had them take a pic of the product and I just sent them a replacement. It spares them the hassle and saved us money on return shipping.

That is what I was saying from the start, not to be mocking a report and to focus on the company that's the problem. Now if everyone stays on one page, then new comers can read and decide for theirself if they trust/distrust companies like ebay, for theirselves. Bullying doesn't prove anything but stupidity. You have to let people read a report and decide for theirself and I bullied back for being bullied. If you bully, I bully back and I'm glad you Steve see the point I have been trying to make, as of now. You and Kristina are 2 here that have started seeing my point, now if anyone else does, good for them, but no bullying will be tolerated over my report. I have more to add to my original report on ebay and how they hurt both buyers and sellers with their messed up system in more ways than one. Read below for more on my report.

Ebay in my opinion is a scam,but it's like I said, they are a gamble of your money,because it all depends on the seller you deal with. If I was careless and did no negotiation with the seller, the feedback would have remained,because he wouldn't have been able to show anything. I wrote to the seller and told him since he had the 100% positive feedback, I would let him address it and still leave positive, because mistakes happen, but he used the ebay system to manipulate me and that's where the scam began. My problem was, I was thoughtful. I should have just left the feedback not as described and not bother giving the seller a chance. Ebay makes it difficult for buyers/sellers to negotiate because it don't matter how much cooperation you show, they can twist it from 1 phrase and go, "Removed, it's extortion." The seller at 1 point agreed to re-imburse and so I asked ebay if he get's it back and don't hold up can I send them his message for proof of his word to me and they said it won't make a difference, you will only get the original and not the return, even with proof of the sellers own words. Ebay should back a buyer up if a seller willingly agree to pay return, but when ebay can look at you and tell you a seller can lie and they can't hold a seller to their own words, there's something seriously wrong. If ebay could have been able to back up buyers, me and the seller I got ripped of from, could have easily negotiated the transaction,because he did at one point agree to re-imburse, but with the ebay system and the way some sellers are using to manipulate, make the system a scam.

I say ebay is a gamble of your money because it depends on the seller you encounter. Not all sellers are that scammy, and even this one wouldn't have been if ebay was able to back up a sellers words when they agree to re-imburse. I think that's even why they called it extortion. It's their fault they don't back up buyers. Buyers have to protect their deeds,just like sellers and if a seller can lie to you about re-imburse what's the not tell you? That's what caused a conflict with ebay and being a scam. It's one thing to tell you they can't make a seller pay returns, even though it's not fair for not as described, but when a seller, in their own words agree to re-imburse you the returns and you have proof it it, that's a big scheme to not back up buyers with proof of word. That makes it impossible to negotiate and something should be done about that. Ebay used to be the best place to shop online, you could buy with confidence and say "I don't have to worry about loosing my dollars or not get what I pay for because they'll back me up." In those times, I even had other buyers come to me about a seller trying to manipulate them to get them to leave positive and I told that person, as a loyal member myself. "Don't listen to that seller telling you if you don't leave positive feedback, he won't refund you. Just file the dispute and ebay will back you up." Not now, if someone asked. I was  loyal to ebay and swore by them, until this scam of not backing up buyers in the event of items not as described and then removing negative feedback on top of it. That drew the line. No one will settle for that if it happened to them, like it did me. That's where the fact of "Ebay is a gamble" comes into facts. It's all a matter of lucky/unlucky because there's no real way to know who you're buying from now. It's used to be you could trust ebay with your life. Not anymore.

Maybe that will open some eyes studying the report on ebay and what scam I'm talking about. It's a small one affecting small amount. Not everyone will discover it until they cross the seller in disguise. I, after 1 time, won't ever go through that again, because I'm wiser about my dollars. Anyone else it's their option to trust Ebay or not. This is just to warn anyone not aware, what might happen and not to take it by surprise if it does, because you were warned. Let's stick to what we have said as of now, and strictly stay on the lines of Ebay and not each other. You Steve made that point clear, as I have said from the start, maybe everyone else will stay one the same page as you,I , and Kristina. Report are experiences of a person, it doesn't mean bully each other. Bullying gets nowhere. I'm sure you've seen enough of that now, in the news. Why be one of those?

This again, was my report of my experience and I have spilled all there is to know on this post. Ebay has alot of issues to work on and are not being considerate and,in my opinion, have you heard before "It's not your enemies you should beware of, but your flattering friends."Lol. Some may not have heard that quote before, but Ebay tells that quote in my opinion as of now. I would never have thought I would be victimized on Ebay like recently, and now I take high note of the quote I just mentioned. They were like the friends until what happened, then I began to see the worst side, which outweighed the good side. In my recent experience, there is no way you could prevent getting done like that, and I don't mean the feedback part alone.That part took play, but the worst part was the fact the seller sent the item not as described and had 100% positive and seeing what he did to get his feedback removed. I could now see 1,000,000 positive and 0% negative and it not surprise me a bit. That's just me after my recent experience. I was one of the unfortunate buyers and who know how many others have had this before, but it's out there lurking and it may/may not affect you. Just remember don't bully this report and I won't bully either. The dis-agreeing wasn't the problem at first, it was the insults and assuming you knew a transaction you did know. As long as this post sticks to the topic and not each other,I don't care if a thousands says "I like Ebay", so what. They're opinion, but when it gets personal, so will I. I want some input on the part of my report about ebay when sellers their own self agree to re-imburse. What's your intake.  If I was a real extorting buyer there would have been no cooperation at all. I fully cooperated with the seller and he did try to cooperate with me, at first, I have to admit. The problem mainly was the fact that Ebay states even with proof of a message showing a seller agrees will not cover you for return shipping. They can ignore your request after getting back the merchandise and you will only get you original amount from the time you purchase the auction,not the returns, that is with the proof ,too.

Do you agree/disagree Ebay should hold sellers liable for returns, if you have proof of their own words where they agreed to re-imburse you if you send it back?

I personally say it would make negotiations easier. What's your input on that part?

I'm very against any form bullying. I don't think people should be subjected to unfair treatment or face any retribution for expressing both beleifs and opinions. This is a public site and rebuttals are there to both aid the person reporting and (or) providing facts and expressing opinions upon the matter in question. The people what providing a rebuttal should also be respectful of those reporting and deserve the same respect from the origional author of the reports. Often times people who report issues in a public forum beleive that "anything goes" and that since it is a posted report that it cannot in any way shape or form be disputed and those who do so are conspireing against them when its just a rightful opionion of the person reporting.

I have said that I agree with you on just about everything you have. I'm a pretty harsh critic of ebay and there are tons of things that I feel that are wrong. One major issue that I feel is about the automobile feedback. Sellers can pay $100 to have their negative feedback removed and thats missleading considering people are investing thousands to purchase into a shabby seller. The ripoff report community is pretty touch when it comes to people thinking that others are employees or scammers. So I think we can find some common ground by putting the focus on ebay and not each other.

There's is nothing wrong with me or my report and anyone who thinks so better look at theirself. Kristina, you admit your thoughts were in vain about something wrong. In return, I can sit here and say nothing's wrong with you either. I believe in fighting eye for an eye, tooth for a tooth and I don't care if I go through a thousand post, I will do it to make myself clear. It's called others lash at me, I lash back. This site is for reports on companies, and not bullies out to disrupt them. Bullies are bullies and if someone tries to bully me, I will bully back. I make my point clear in the post above and anyone studying the post will take the hint of the scam ebay is doing. It's a scam that will affect small amounts,but you can be one of the small amounts affected is my point. You used to can look at the feedback and tell well others had a bad experience, I don't know if I should order, or yeah this one has 100% so they must be great, but now you can't trust any of the feedback, good or bad because of manipulators, both buyers and sellers manipulate each other and ebay isn't helping the system get any better., so anyone reading this can take the risk or avoid any parts of ebay. It's a free country and no one has to be bullied for their reports and opinions. You bully me, I bully you, is the bottom line. I am not saying all people who agree with ebay is a scam seriously. It was a way of bullying those who bully me. People have their own rights to risk their dollars, just as I have my own rights to be cautious. My report is to warn anyone not aware of the scam found in the ebay system. It's a scam that may happen to you, may not. Do not bully me over my post and I won't bully you, but as I said eye for eye,tooth for tooth. I won't be bullied over my report!

As I said before that I'm an outsider to all of this and to get some rational thought patterns but you seem so ready to lash out on everyone. So theres nothing really wrong with you? You're just sitting at your computer hitting the refresh button until someone puts up another post?

To  make the point clear, in case anyone just view this and goes. Aside from the airheads who wanna insult a valid report and show they are a scam. Here's the real problem.

"Ebay has a scam of removing legit feedback if you tell a seller for items not as described, they will pay the return or you'll leave the negative feedback. What buyer is gonna agree to dump money down the drain on shipping and not recover it for an item not as described. Be real. Ebay is telling buyer they have to pay return in any matter, as described or not, and if it's as described, then yeah you chose to order it, but not as described, the seller lied about the auction and ebay covers up and does nothing to make the seller re-imburse return shipping costs. Do you wanna waste money on shipping for sellers selling merchandise not as described? Who has that kind of money and would agree with their scammy procedure? That is the point of this report to new comers, just glancing. To be honest, this won't happen from day 1,because it depends on the seller you come across, some are lucky to ever get this kind of scammy seller, others eventually face the scammy one in disguise, and if it happens to you, all I can say is expect to dump money down the drain on shipping for something you didn't even gain from. That is the scam ebay has going on and removing legit feedback on top of it, so it's up to a cautious buyer to take it from a experience or experience it theirself. Anyone not a scammer would see the pattern of scam in ebay's system. It's a matter of lucky/unlucky buyer is what it boils down to."

The other junk above this post is to show the scammers what it feels like making up rumors and lies. The real message is in the paragraph above. If you are a cautious buyer, attentive, read the details and see the pattern.

You must have autism and be taking meds Kristine. That explains why you're on here making someone else sound that way.What medicine are you on? Go ask for refills and tell them you're systems are getting severe. How does it feel? Any junk posted will be passed back. You defend a scam you are a scam. Cautious buyers will beware of real reports and scammy reports that are in disguise. I don't care how many scammers wanna defend a scammer. It just shows the world of online scams is large,so keep exposing yourself if you are a scammer and wanna add nonsense like these other airheads. It takes a scam to defend a scam and that's what's happening on here. You're looking at scammers who don't like that truth. They have no better life than to scam people an insult those who report scam. Well you make insults, you get insults. How does it feel? Keep proving how large the population of scammy people is online. That's all anyone has shown sofar. Anyone who doubts the post is real will find out when it happens to them on items not as described. Then you'll learn the hard way for ignoring a real people and listening to idiots who have no clue what they talk about. You're choice to fall flat or beware of the scam.

Do you have some kind of obsessive compulisive disorder jy? By the way you type and the way you keep repeating yourself it looks you might some autism? I noticed by looking at the dates you were busy defending report on Christmas day. I know autustic people can bre withdrawn from family and have obsessive disorders so if thats the case then it would explain a lot of the behavior and ideology that your expressing. They also don't interact the greatest with others and that can also explain why you do not work well with others. What form of medication do they have you on?

You want a dose of reality, bill? Do you know how stupid you sound?You are a scam too. That's why you defend one you pathetic child. I see you scam several until you are  caught and hauled away. How does it feel to be judged? You must not see how stupid that is. Anyone defending a scam is a scam and you people who come on here with trash, are showing the internet how many scammers are online trying to gang up on a victim buyer. You are the foolish scammers and so you are defending the scammer. Nothing any idiots say will matter because any true cautious buyer will read and see the truth and realize ebay is a scam, so keep showing yourself if are a scam. That is all any nuthead shows writing junk and defending a scammer. Did you use your foodstamps bill and so you are online scamming for money since you ran out? I got you. Now you are known for what you do. See I can make up junk about yall too. You wanna make up junk about me and a transaction you took no part of, then I can make up junk up you too. You are the scammers if you defend them. You can take your scammy self elsewhere or get a dose of reality for trying to disrupt a report. Anyone reading can identify how many scammers are out there online and what an honest report is. This report will go for eternity until scammers stop running their trashy mouths. I don't care how many wanna stand on this post and mock it like crybabies. They are just crying because they are busted for scamming people and wanna make ebay sound so good so they have a way to keep scamming.  You see yall wanna make up tales,so will I. Yall are the one who turned a normal report into making up tales and I can play that way too. No matter how much junk you throw online anyone reading this will take the hint to be wise about their $$ knowing how ebay's scam is. Keep revealing yourself scammers. It takes a scammer to defend a scammer. No one on this post knows how to really earn money so they gotta scam for money, which means defend a scam. I see your number. Wanna talk about learning, go learn how to work and earn real money, not online scamming and defending a scam. You don't phase me a bit with your garbage. It exposes who you really are, so keep on.

I have read through all of you descrptions of your transactions so I can say that I'm familiar with this transaction since we know about petty details. But you honestly think that since all of these people did not react nor follow through with what you did that it either makes people ebay employees or scammers?? Do you know how stupid that is. And you're sitting back saying that you're being judged? I would say that what I'm seeing is a pathetic case of hipocracy. You remind me of some joe standing at the front counter at a pizza place thats telling the cashier that have a thousand reasons why you shouldn't have to pay full price knowing that everyone else in line has. Did you try to extort this seller because you used up your foodstamps too fast?

Now it's another person. Whoever you are Cindy, you don't know what you stuck your nose in nor are juding and unless you were a part of the transaction I'd advise you to stop thinking you know it all, that's any of you. Anyone making the rumors and judging must be a scam trying to cover it up. So whoever else wants to sitck their nose in for a piece can have it, but it don't matter who you are or what you think, you weren't involved in the transaction and defending the scam, means you are the scam, so keep piling in on the list of scam anyone being judgemental about a transaction they weren't involved in. The list can grow. I can care less because I know they are a ripoff and I feel sorry for anyone of you who elieve this garbage on here and are listening to the heads who try to defend the scam. It's your $$ on the line so keep pushing and rooting for the cause until it hits you in the face with brute force, because it happened to mean and it will eventually happen to you too. It's a scammy hole in the ebay system and the first time you ever recieve an item not as describe and have to dump money on shipping for nothing, you will learn how the scamming process goes. Covering up just shows you must be a scam in your own ways, so I don't care who wants to be judgemental, 9 times out of 10, you're one of the ones making the system a scam, so expose yourselves by trying to cover up. You just prove you the nutshell who has no clue what will soon happen to your $$. You can waste yours or be wise and take it from an experience who can say been there, had that happen. It's your choice to risk it or be cautious anyone just viewing this post.

Ashley you don't know what you're talking about problem. You are one of the ones causing the problems between buyers and sellers and that's why you make up the stories. You keep saying that about a transaction you have no clue of and you just show you're probably one of the ones doing that to buyers and are caught for spreading lies. Anyone who tries making up junk is probably a scam, because if you are a cautious buyer, you'll take it from experience and realize it can happen to you too when you get a item not as described and the seller tries telling you you have to fork the return. That's a blackmail thinking well the buyer will have to get over theirself and mail it back or lose their full dollars on nothing. Making up rumors about someone you don't know,just shows you must be a scam your ownself. Keep adding junk all you want and show others you're a scam. No one who has been ripped off this way would agree with ebay pulling that and so when it happens to you Ashley and anyone else who wants to talk trash about a transaction they don't know, then you'll learn the hard way. Ebay is a scam and it don't matter who tries defending them. It's your $$ on the line for risking a scam like ebay. Making insults and telling lies don't show nothing besides you may be the one scamming a buyer. You are throwing the pitty patty and whining because you are caught scamming a person and trying to disrupt a report of caution. You don't prove anything to anyone who is a cautious buyer. Your comments are what's pathetic. You never heard of a figure of speech Ashley, well look it up and see what it mean when you mention suck apples. The wierd ones are the ones claiming it happened to them and it's ok. No buyer who lost money on shipping for items not as described and basically dumped money down the drain is gonna be pleasant and act like it's ok, so any cautious buyer reading this will take the hint or risk their dollars. You are the one caught scamming and that's why you have to spread the lies.

I can tell when someone is bitter simply based on the fact that he did not get something on his terms and that points to this jt person. People tend to make up their own weird conclusions and I think thats why hes thinking that people are employees or other scam artists on ebay. In a nutshell he is attacking the truth and he is trying so hard its rather sad. But there are no tears from me. Beleive me.....there are rules in life....and they are meant to be followed. Call your mom up and let her give you advice about how to follow the rules. She can even read them to you.

That blows alex. But I think it highlights the feedback problem on ebay. I know a lot of sellers voiced their concerns and their concerns became a reality for some. Obviously Jw is one of those problem buyers. I have had a couple of issues where the quality was not up to par and I have worked things out that resulted in positive feedback for these sellers. To not desire to be constructive shows where the problem is and all I can say is that this report is very pathetic and jw wants to throw this pitty party that he is somehow a victim. His rebuttals are downright entertaining in a really weird way. There just has to be some major coverup right jw? Ebay is out to get you? But with all of the info thats been provided you really are mad because you got caught and called out and you continue to demonstrate extremely odd behavior. Who tells people to suck on apples?

Alex you are the cry baby looking for a should to cry on. Just keep proving you have scammed probably hundreds, or maybe thousands. Now does that feel good to be exposed as a scammer. I told you the more junk you throw, the more junk comes back. You just prove you are a scammer who can make up tales. You must have had so many buyers put claims that you got banned and so you are on here spreading rumors and lying because you know it's the truth and no buyer will take it. Well just keep holding that sign over your head "I'm a scam" because that's all your comments are showing. Ebay is a scam and anyone wiling to risk their discovers will discover thiss scam the hard way  and listen to these scammers posting on here, or take it from someone who found out. see that's a scammer for you has to make a victim buyer sound like the losewr,but you know what the scammers are the ones who's stories never add up and they make up tales or rumors just to try to make a buyer sound like the fool. Anyone reading this can tell the honest stories from the fake one. Your stories Alex don't add up. You probably demanded that your ownself from a seller is why you made the whole thing up, " Oh my item took solong, you better give me all my money or I'll leave negative feedback BOOHOOHOO." Now the lies are on you. How do they feel? Great, is that why you keep sending more, because you want more? The more junk you make up the more you will have back. Buyers have a right to know the scams on the web and I don't care if a thousand stand on this post mocking it and saying this and that, they are all probably scams their ownself and so they wanna make a mockery of a report. A cautious buyer can read between the lines, so waste your time looking like a scam all you want to, but you aren't getting anywhere. Baby needs a shoulder to cry on. Go run for mommy and tell her the boogy monster is chasing you.  How does it feel? You will can it or look like a fool for dishing it, but you show nothing other than you must be a scam your ownself. Suck on those apples!

The cases that I had to deal with were pretty sad. A few cases involved buyers demanding to not only keep the item but refund everything or they will hurt my reputation. My solution was to not get mad fire back but to tell the buyers let me issue a call tag from fedex and at the same time I forwarded their emails to ebay and none of them were designated as extortion. Miraculously however, I avoided any negative feedback by meeting the buyers needs but I was very worried about getting stuck with the negatives. And get this......the last one I dealt with threatend to ruin my feedback reputation if I do not pay for the shipping cost for returning the product......but get this.......even the spicks at ebay told me that it did not constitute as feedback extortion. All of these buyers had one thing in common.....they all had than 4 feedback points. So based on how much this guy is whineing and how much hes against working things out (by his own words) he probably wanted to keep the item and be refunded everything.......and probably compensation followed by the famous words of "or I will leave you negative feedback." So I guess on ebay you have probably been designated as "scammy." And now you're looking a shoulder to cry on.

Steve and Alex, you 2 together are partners in crime, which make your comments useless. Yall 2 gang up to scam buyers and I'm glad I'm not a victim of yalls scam. Yall are the ones making the lavish junk up and only scammers would spread rumors about buyers with a bad experience so keep holding up your signs that you are scammers. It's nice to being able to identify the scammers. Keep showing yourself so buyers know who to avoid. How does the junk feel? The more it comes,the more it goes. It can go eternally or you can stop the junk and realize you know nothing of which you speak and only a scammer would spread garbage and think they know what they have no clue of,so you can keep showing you're a scam on the web somewhere or stop the junk. The more junk you make up, the more I will. Only a scammer talks the junk you talk!!

You Alex must be scammy is why you judge something you have no clue of. You like someone being false about you? You have probably scammed alot of buyers. I wonder how many is the question. Does false statements feel good? Don't dish them unless you want a taste of them too. Ebay is a scam with their feedback and sellers should be account on returns not as described. You've probabley scammed so many that way, your ownself. Only a scammy person would think its ok. How do accusations feel to you? They'll go forever or you'll can it!!

The accusations seem to be becomming more lavish from this jw but its nice to have some info from a former seller who can provide info on extortion issues but who can also put the benefits of being constructive. I think that anyone who is against being constructive is up to no good. As I said before and I'm specificly going by the exact words of jw and his views of openly being against being constructive that theres a lot more to this story. If you read this Alex what kind of feedback extortion issues did you have to deal with?

I think ebay sucks. I didn't agree with their policies regaurding feedback and it was evident that it was becoming harder and harder to make any kind of profits on our items. I did in fact have come into contact with a handfull of extortionists and every spick that I talked to said that their emails and their threats was not definitive enough to show extortion. With that in mind: I felt ebay veiws their sellers as the every day fart in the wind. So what ever this seller had....it was enough to prove it. All of the issues that I had on ebay 99% of the buyers were very cooperative and worked towards a positive resolution so I (in the end) can make them happy and that is defenition of being "constructive." And you are against this. So this really makes me wonder as to what kind of buyer and the kind of person you really are and what depth of your extortion that you stooped to. All I can say is that it was bad enough for the spicks on ebay to remove it.

You don't know what you are talking about. Maybe because you're an employee of ebay. I can tell by your attitude and trying to cover up. You wanna play hardball and make false comments, so will I. You are sticking head in something you don't know about. It was the retunr shipping only and you don't know unless you are the buyer or seller so you must be a scam yourself if you act like that and think it was more when it wasn't. The wild factors are because you think you make up the junk about me. What goes around,come around. A scam is a scam and you wanna dump your dollars away it's your choice. You might be scamming people too, with the way you talk. How do false accusations sound to you? Don't feel good, do they? Well don't spread them either. This can go for a lifetime if you have nothing better to do or you can quit the junk, like you know a transaction you weren't a part of.

A scam is a scam and that ebay!

I think the things that Ashley pointed out are good points. It seems like a smearfest and with the wild accusations that are being thrown around show a much deeper issue of extortion. It probably a lot further than just the seller paying the return shipping.

It don't matter what they call their rules. Their rules show they are a scam and you dude do not have any clue what you are talking about going further than claiming. The problem was the seller didn't wanna pay return when the item cam not as described, if he had cooperated like a normal seller and took care of his mistake it would have been positive feedback, because mistakes happen, but he didn't and ebay is a scam for what they pulled on the feedback. They teach sellers it's ok to send items not as described and that is a scam. Feedback is the only thing a seller takes to high value and those who think it's ok are probably scammy their own self. Ebay is a scam for what they pull on the feedback and if you wanna try to defend them,it's your dollars on the line, not mine and they can brainwash you all you wanna let them, but my dollars will be spent on more secure shopping with less worries. Your comments prove you are either a part of them for defending them or you just don't care to dump dollar down the drain. You are the false one making acussations who don't know the picture. You weren't the buyer nor the seller, so you don't know what you're saying. You are making assumption on what you think, you look in the mirror before judging someone else. Ebay is a scam for the feedback system and if you wanna dump your dollars down the drain keep, your loss, not mine.

Feedback is feedback and there are rules that need to be followed and when you do not follow the rules they remove. I can say for some that when someone realises that they made a mistake its a sign that someone is mature. But you are presented with facts you start making false accusations about people it tends to show that you went a little further than what you're claiming really happend.

The employee thing is no made up. You need to study the picture better or not be judgemental. Employees are the only people who would agree with a scammy company, unless they care less to waste their dollars on shipping for items not as described. I already made it clear, it don't matter who claims to agree or says the same thing happened to them. Ebay is a scam for what they do and calling feedback extortion, just as a thief is a thief. Stop trying to make them sound legit unless you are a part of them which make your comments useless to anyone, or you don't care to dump dollars down the drain due to scammy sellers. You are the ones in a bombshell who think gang up on opinion, because your points are senseless and no on will see why you say what you say. A real buyer will not admits it happens to them and it's all ok. They will know it's a scam and leave it alone like that, so keep up the non-sense and prove nothing,because none of the comments, prove anything, but suck up to the ones who only know how to scam!

After reading all of this I can point out facts as they sit right in front of my face on this screen. Steve has been telling you all along that he agrees with you but pointed to the obvious fact that the manner in which the feedback was removed was due to means of extortion. The second issue is that Richard came in and provided good information. He said he got screwed by ebay and feedback was also removed in the same manner.....for the same thing. He said he read the policys and that he understood but then you went on the attack. This whole employee thing was something you made up on your own because the truth was brought in and the statement you made about being constructive was a huge bombshell. Who wouldn't work towards a positive resolution by being constructive. All of these statements are showing a different side along with exposeing the real problem.

You just don't know when companies are on here trying to cover up for theirselves. You don't like what you hear about a place don't visit this site's reports. This site is for ripoffs like ebay. It don't  make someone a whiner, it means they are warning others who don't wanna be scammed, as some must. Ebay is a scam. I don't care who tries to defend them, they are either a part of ebay or they must be filthy rich to care less for their dollars wasted on scammy sellers like my experience, so if anyone wants to lose their money with ebay that's their own choice, but ebay is a scam and always will be. Defending  them proves nothing. A scam is a scam and that's ebay.

Are all of those people who do not agree with you ebay employees?

Do you think that if I was an ebay employee that I would be here telling people I got screwed on ebay???? But does that mean that I should whine about it? I learned my lesson and life goes on.

When you mention that we can't use feedback to get what we want and you have learned it's not constructive. That's kissing up to their scammy ways of treating buyers and they need to know it's a scam they pull that and let me ask you. If you aren't an employee, then why would you agree with their way and claim it happened to you? That is what sounds like employee, because buyers will not settle for being treated that way and scammed of their dollars. Wanna talk about going off the deep end. You must have hit your head hard, if you claim to be a buyer, not an employee, but yet agree with ebay's actions. Ebay is a scam. Regardless of what they say or why they say it, a scam is a scam and that ebay. It's no different than a thief walking in a bank to rob it. That thief is a thief, regardless of what they feel their need or reason is, that thief is still a thief. The same scenario applies to ebay. No matter what they claimor why they claim something extortion, they are a scam to cover up for a seller refusing to pay the return on items not as described. No buyer will settle and this debate can go through the end of the millenium. Nothing is gonna make ebay sound legit, because they aren't. No matter what they claim their reason is, they are a scam.

You're kind of going off the deep end here. I just told you that I had a dispute with a seller and needless to say things didnt go my way and to top it off I couldn't leave any feedback because the exact same thing happend to me.................so how does this make me an employee?????

It don't matter what they say. A buyer is gonna leave negative feeback when items arrive not as described. What are you? An ebay employee trying to cover up their tracks? They ar enot legit and are a scam for telling buyers that. Buyers are not gonna pay return costs for items not as described. It's the sellers fault for wasting the buyers time and dollars and therefor the seller should have to fork over the returns. Ebay is a scam for trying to cover up for sellers like that, so believe what you want, but stop acting as though they are legit,because they aren't and you sound like an employee of ebay trying to cover their tracks, because a real buyer would be irritated and not trying to cover up the actions and agree with ebay for being a scam. They are a scam for pulling that on buyers. They are like crime partners with sellers and if you wanna get scammed, keep shopping with ebay. I won't be wasting my dollars with ebay anymore. They are a scam! Shop there if you wanna gamble away your dollars!! Nothing will ever change the fact they are a scam for that and making them sound legit, makes you sound like an employee and won't matter to anyone who knows it's an employee. Of course employee will try to cover up, while consumers ripped off won't so make  yourself sound ridiculous or stop making them sound legit. They ar enot legit in any way for that, regardless of why they think they were ok, they aren't. A scam is a scam and that's ebay, so be brain-washed by them or be wise from a customers point of view.

.........but as I said we can't put conditions on a sellers feedback and use it as a tool to get what we want. It just does not work that way nor is it constructive as I learned before.

I don't care what they think it is. They are not the buyer paying for merchandise that arrived not as described and if it were them, they would have the same attitude, and listening to the few here, I wouldn't be at all surprised to find out it were ebay employees trying cover up their act and make it sound legit, because buyers wouldn't allow ebay to call them extortion when they aren't. A real extortion for example would be, "I didn't like the shipping time so you better refund me a part of my money for the time it took to arrive." That would be a manipulate buyer, not when a seller advertises brand new and it comes all beat up and used looking, that makes it a sellers job to fix the problem they created, or they are a scam not worth the time, nor money, and should be known for it, but ebay is covering up for too many sellers that way and that is where they are a scam. They are no protection for shopping online when sellers pull that and they expect you to dump your $$ on the shipping when merchandise comes not as described. That make the seller and ebay manipulative. The seller,in that case, for thinking he don't have to refund, unless you get past the issues of return shipping, and ebay for covering up. Ebay is becoming more a partner in crime case. The seller scams the buyer and ebay wipes away feedback. I will never waste my dollars on ebay. You can waste yours if you think they are so great and wanna make them sound legit. There is no legit reason for removing feedback of a seller if they don't cooperate and the merchandise comes, not as described. THAT IS A SCAM!

I received a very cheap and pathetic item from a seller quite some time ago. I was pretty pissed and informmed the seller that he should pay for the return shipping and I specificly stated that I would leave him negative feedback if he did not do so. After more argueing I left him negative feedback and then it was removed. I wanted an explanation and ebay laid out their policies and examples and I hate to admit it but in their eyes it was feedback extortion. If I would have just left him negative feedback he would have been stuck with it. But I can admit to my mistake and this really is no different than the issue I had.

I think feedback should stick but it was the demand and "do this or else" that voided it.

I don't care what their reason is for removing the feedback. There is no real reason and it just shows Ebay is a scam and is untrustworthy to this day. Think of how many sellers have ripped off buyers that way and covered up their feedback like that. That is a ripoff. Ebay is a scam and they are a rip off removing feedback that should not have been removed, so stop making them sound reasonable when they aren't or you may put your foot in your mouth when it's your dollars that go to waste on a seller of that type, then you'll see how it is. Ebay is a Ripoff and there is no real reason for them to have done that when they saw communication and knew I showed cooperation at the same time, because if I didn't cooperate I would have ignored the seller from the beginning and filed the dispute, then he would have had no leg to stand on. Ebay is a ripoff and if you can't see it, then it's your dollars on the line when shopping on Ebay.

I know exactly what you're talking about. If you receive something not as described or used buyers shouldn't have to pay for their return shipping cost. But unfortunantly thats not the reality of the situations. Some sellers on ebay however offer that but not this one obviously. Feedback is feedback. I think if you have raunchy issue then you should be able to leave feedback but the problem is that we cannot put conditions on the feedback itself. Thats why ebay removed it.

They are a scam to cosider a buyer feedback extortion when a buyer recieves used and paid for brand new just because a buyer mentions feedback. The feedback is the tool that lets sellers know they must improve. Sellers don't care about what's between them and ebay. It's what goes in the eyes of the public and that's the feedback, but ebay is becoming a scam and you can't trust any seller on there after the experience I had because you don't know if ebay covered up for a seller with 100% anymore. Ebays' team wouldn't like it if it was their money and they were the buyer. No buyer is gonna settle for what I experienced and on top of it ebay covering up for a seller like that. That don't teach the seller to improve. That tells a sellers it's ok to lie about your item and make someone pay return or keep their money. That's a blackmill and is scammy of ebay. Ebay is a ripoff, and if you use them, you don't have the protection you used to have. They are teaching sellers it's ok to falsely list stuff when that's how they handle a buyers feedback. If you wanna lose money, use ebay. They are a scam thinking buyers have to pay return when items are not as described and on top of it calling feedback extortion. If you wanna experience that, go ahead and risk your $$. If not, then you realize they are a scam as of now with how they handle their site. They used to be better for online shopping, not anymore.

I agree with you 110%. But the tone that was taken in the emails and the threat of do this or else....... Ebay considers it feedback extortion.

Ebay is a ripoff for removing feedback. The seller was a scammy seller and did deserve the feedback. Only a scammy person would agree with their decision. No buyer is gonna lose their money on return costs and send merchandise back to a seller who ripped them off. Ebay does not allow disputes for shipping costs, in case you haven't read it. You are only allowed to claim the money you spent on the auction and that means if your item was say $10 shipping, you paid to return the merchandise not as described, you wasted $10 on shipping for what you gained nothing out of because ebay don't recover return shipping and that's the problem with why I told the seller to submit the return costs for shipping. Read the story before judging a character. I was in no way extorting the seller and that is why I wrote this report against ebay is to show how lousy they have become. Would you wanna waste your $$ on return shipping? I was not gonna pay return costs for merchandise not as described. Ebay should fork the return if they are gonna tell people that. They don't hold sellers liable for return costs and sellers should be if it's not as described. Now if you bought it as described,nothing wrong with it, but for some reason just decided you don't want it, then yeah the buyers should be responsible because there's nothing wrong with it to blame the seller for, but if it's not as described, the seller should have to and ebay is ripping buyers off that way. The seller sent used when I paid for brand new, therefor he deserved the negative feedback in which ebay covered up for. That is not extortion of a buyer to tell a seller to pay the return, the seller could issue a label for return, for that matter, versus money, but did nothing besides be a hard head and lie about what was sent. Well I had the proof what I recieve. Ebay was stubborn not to ask for picture of it. That's proof and proof doesn't lie. Ebay is a ripoff and if you think not, then risk your money all you want to, but I did not extort the seller in any way and if it were your dollars you recieved used, when it was advertised new, you would feel the same way, unless you don't mind throwing away dollars wasted on shipping.

Threatening negative feedback unless a refund is given is feedback extortion by definition.  The letter writer demanded money back before even shipping back the used item, and demanded extra money on top of his original shipping and purchase price.  Ebay then, for once, correctly removed the negative feedback since the seller was able to prove the threat had been made.  In this case, the neg was deserved, but the seller was able to get it removed on technical grounds.  When you register with Ebay you agree to follow their rules.  They don't always enforce them (hence all the Chinese sellers with their fakes and garbage - complained about to Ebay since forever with no results) but in this case they did.  

Sometimes the few protections we do have get a buyer caught in the cracks. In this case, the best thing to do is file a dispute with your credit card company if the item was paid for with a credit card through Paypal.   I've had to do that myself - paid for a legit item from a US seller and got a Chinese fake from a hacked account.

I sell on Ebay as well,  and have two negatives on my account.  One was left by a nut case.  The other was a from someone who left it after I refused her demands to pay return shipping on an item she damaged herself.  Feedback extortion is a real problem.   

Threatening negative feedback unless a refund is given is feedback extortion by definition.  The letter writer demanded money back before even shipping back the used item, and demanded extra money on top of his original shipping and purchase price.  Ebay then, for once, correctly removed the negative feedback since the seller was able to prove the threat had been made.  In this case, the neg was deserved, but the seller was able to get it removed on technical grounds.  When you register with Ebay you agree to follow their rules.  They don't always enforce them (hence all the Chinese sellers with their fakes and garbage - complained about to Ebay since forever with no results) but in this case they did.  

Sometimes the few protections we do have get a buyer caught in the cracks. In this case, the best thing to do is file a dispute with my credit card company if the item was paid for with a credit card through Paypal.   I've had to do that myself - paid for a legit item from a US seller and got a Chinese fake from a hacked account.

I sell on Ebay as well,  and have two negatives on my account.  One was left by a nut case.  The other was a from someone who left it after I refused her demands to pay return shipping on an item she damaged herself.  Feedback extortion is a real problem.   

The crappy part about the feedback system is that you can't use threats to harm their feedback if they do not do something for you. "Pay this or else" or "ditsense o this or else" will be considerd as feedback extortion. It doesn't make right but that is how the indians on ebay look at it.