Prash
mumbai,#2Author of original report
Fri, October 13, 2006
There was no further sign of investigation and no email replies on my above mention case so I called paypal from Indian to USA, soon I realise that it was waste of my few more rupees. I got horrible reply from customer executive call tracey(Human garbage) she said, "Why don't you cancel the claim and investigate on your own." I was shocked!!!!! with that disgusting reply So there was no point left for further conversation and I decided to hang-up the phone which would atleast save my few money. Now I highly relaize that I wish i could have Donate that money to Tsunami instead of dealing with crap online gobblers call Mr paypal and Ms ebay So I would like to advice my friends on ripoffreport beware of online dogs.
Steve
Asheville,#3Consumer Comment
Fri, October 13, 2006
I, having been a 100% rated member of eBay the last few years, also have problems with their increased fees and lower services. But events from the last item we sold have now come to point we no longer willd eal to eBay. Not only have I had my eBay and even Paypal acocunts attempted to be broken into countless times, when I contact the respective departments at both compnaies, I get nothing back and told to ignore mails, etc. Well, the last item we sold was a designer purse in June and the fees were like $8.42 then. We forgot about it as the buyer p[aid us and we mailed the item. We have done nothing mroe since. Now today, we are getting harrassing phone calls from NCO Financial Systems about charges and fees from eBay we did not pay and this makes no sense! I tried to contact the NCO people and they treat us like we are some criminals. I tried to reache Bay several tiems to no avail except form e-mail letters saying they are looking into this. Now my credit report shows a collection action too! I do not know what is going on, but we have been victims of identity theft before and really believe it is tied to either eBay or Paypal and we as an honest consumer and member of eBay for some years do not need to go through this crap! Wh is it the customer is always wrong today no matter what hoops we jump through? It never used to be that way! If there was some dubious attempt to access our banking from eBay or Paypal, we have no idea about it; but I do know under US Patriot Act rules and banking regulations today, they will stop all suspicious activity and perhaps this happened- but eBay should never treat us like they are and now harrassed 24/7 from some NCO Financial for monies we DO NOT owe!! Yet either acts as if we are the problem and eBay still refuses to contact me to clear this matter up. We have also had other weird things happen this past year either listing on eBay or rtansacting with them, and they need to clamp down on the Nigerian 419 and illegal phishing scam operators who they allow to access their systems and abuse good standing people like us; but it is all about money, and eBay is only looking at MONEY and forgot what customer ssatisfaction is about. I think inevstigation needs to be done from FTC as well as potential class action suit for others like us who suspect throughe Bay or Paypal, our identites have been stolen and abused by criminal elements and nothing happens to eBay- except they treat the honest goood people like we are to blame.