This vendor refused my refund after imposing a deadline date from EBAY. However, EBAY doesn't take into account those that are suffering from a severe illness. I had sent them proof from the medical office and I requested a few days extension to get to a better state health wise. After their deadline date they closed the case and the seller will not accept my return for a full refund. This is a discriminatory and unfair business practice on behalf of this seller and ebay inc. I am due the right to return the defective item for a full refund.