Ryan
St. George,#2UPDATE Employee
Tue, October 17, 2006
I just wanted to take a moment to address your comments about our company. We market products that cover a variety of areas, aimed at helping clients with finding a grant that fits their needs, the grant writing process, applying for SBA loans, etc. There are no commitments with the free product, only the shipping and handling charge. There is a bonus free trial period to the website membership that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation/thank you email. The trial period is free for 14 days and we would not charge anyone that cancels during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends. For customer service you may call 866-370-7270 and they'll be happy to cancel your account. If you've already tried our customer service department and feel like you weren't treated fairly please call me ASAP and I will address your concern immediately. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Sincerely, Ryan R.