- Report: #529064
Complaint Review: EcoCanteen Inc - Internet
Reported By:
Kozmo -
Salem, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
EcoCanteen Inc
500 Bic Drive, #4 06461 Internet, United States of America
Phone:
8882299543
Web:
ecocanteen.com
Categories:
Business Rating:
(0)
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EcoCanteen, Inc bottle has rust inside without anyway off contacting their customer service. The number is never answered Internet
Eco Canteen Web site first attempted to bill me for extra products I did not want. When they finally sent the products I wanted one of the bottles had rust inside. The Customer service phone number they list is never answered
1 Updates & Rebuttals
EcoCanteen
United States of AmericaEco Canteen NEVER Charges extra products
#2UPDATE Employee
Wed, December 23, 2009
Dear Kozmo,
We apologize if you were unable to reach customer service but phone. If you do in fact have a bottle that is rusting (they should not rust) please feel free to contact customer service at your earliest convenience so we can rectify the issue. You can contact customer service at 888.229.9543 Monday - Friday 9 a.m. 5 p.m. EST (we do close daily for lunch from 11:30 a.m. 12:30 p.m. EST). We look forward to your call. Eco Canteen NEVER Charges extra products, the customer MUST choose YES to choose to receive an upsell product.
Thank You,
EcoCanteen, Inc
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Dear Kozmo,
We apologize if you were unable to reach customer service but phone. If you do in fact have a bottle that is rusting (they should not rust) please feel free to contact customer service at your earliest convenience so we can rectify the issue. You can contact customer service at 888.229.9543 Monday - Friday 9 a.m. 5 p.m. EST (we do close daily for lunch from 11:30 a.m. 12:30 p.m. EST). We look forward to your call. Eco Canteen NEVER Charges extra products, the customer MUST choose YES to choose to receive an upsell product.
Thank You,
EcoCanteen, Inc
