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  • Report:  #212466

Complaint Review: ECONO LUBE N' TUNE - Perris California

Reported By:
- perris, California,
Submitted:
Updated:

ECONO LUBE N' TUNE
2309 N. Perris Blvd Perris, 92571 California, U.S.A.
Phone:
951-657-8664
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 2/18/06 I needed my front brake pads replaced. They said I also needed to replace my rotors, so I did. On 9/12/06 My pads started squeaking again like they do when they need to be replaced, a mere 7 months later. I took it in on 9/17/06 to have them fix it because it should not have worn down so quickly. After they looked at it they called me and told me that it wasn't the pads, that it was the caliper that needed to be replaced and they would do it for $280.00. At this point I could not afford it so I bought the calipers myself and had a mechanic friend of mine help me to work on it. After we pulled the tire off we looked at the calipers we sae that they were fine, only the pads needed to be replaced. So not only did they not fix the problem that they should have fixed in the first place, but they wanted to charge me for work I did'nt even need.

In hindsight, I don't think they needed to replace my rotors originally. Anyway, after we replaced the pads I took the old pads in and asked for a refund and they outright refused. I just wonder how many unknowing people they have ripped off.

Marshall

perris, California
U.S.A.


1 Updates & Rebuttals

Margo

Lake Elsinore,
California,
U.S.A.
I too was ripped off

#2Consumer Comment

Thu, February 07, 2008

I wished I had read these about econo. I took my 2000 olds in because it was overheating. I took in at 8am and went to the walmart to the bank. Got a phone call from the assistant manager and was told it was the radiator. I said fine replaced it. it cost me 578.00 and i was told it will be about 2 hours. I went back to econo and 2 hours went by, then 3 and 4 and finally about 3pm i get my car back. drove off and turn it around ten minutes later due to the same problem, overheating. Now they are saying they need more time on it. gave me a van to drive which was not registered and had to use a screw driver to start. They wanted to keep it overnight by this time and told me now it was the thermostat and was going to cost another 75.00 and it will be ready in 1 hour. They open at 9am and my car was going to fixed first. bull. I waited all day and still not fixed. Still overheating and they could not figure out the problem. Now wanted to keep it for the weekend. The only car we have. husband had to work. no way. I called my brother and he came down and told do not fix anything else. we are going to trade it in and get me another car. not worth fixing. they tried to talk him out of taking the car. he too is a mechanic and the reason I did not go to my brother to fix it he does repairs out of his garage and also he lives a little farther away from me and my car would not make it. I am requesting my money and they never responde to my letter, so I call the automotive beaure of repairs and now going thur a investigation;...

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