- Report: #239404
Complaint Review: Ecost - Memphis Tennessee
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Author Confirmed
Why?
Ecost
Ecost.com Memphis, 38118 Tennessee, U.S.A.
Phone:
877-888-2678
Web:
N/A
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Business Rating:
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Ecost Advertised DVD player for $19, charged me 32.99, now price is $29 ripoff Memphis Tennessee
I alway check a popular site called WOOT (great site)they advertise one new deal a day-which new items come on after 1:00 a.m. Each day a side deal is also available. On 3/6/07 Ecost advertised to wootmembers:jvc dvd player 19.00 one per customer/ i clicked on and ordered. The next day, after work, i showed my husband what i bought. It was then that i realized I GOT RIPPED OFF. They charged my credit card 32.99 instead of 19. I called right away. The girl at cust. service had no clue.
I called the next day and this time she understood and agreed that i got overcharged and said my cc will be credited in a few days. It never happened. When i called they said my credit got denied, no explaination, no phone call to me. When i went back on the site, the dvd player is now 29.00. But lucky me, when it was 19.00, i printed it out on my computer so i am protected. I have made numerous calls and emails to customer service with no response back. THIS IS A BLATANT RIP OFF.
In the confirmation email - ecost states: WE RESERVE THE RIGHT TO CHANGE THE COST AT ANY TIME OR CANCEL YOUR ORDER AT ANY TIME.
STAY AWAY FROM THIS COMPANY. THEY ARE BAD NEWS!
i have already contacted my credit card company and they are disputed this wacky company's charges so i am not going to be liable because i had the foresight to print out the 19.00 page.
good luck to you all.
Denise
lodi, New Jersey
U.S.A.
I called the next day and this time she understood and agreed that i got overcharged and said my cc will be credited in a few days. It never happened. When i called they said my credit got denied, no explaination, no phone call to me. When i went back on the site, the dvd player is now 29.00. But lucky me, when it was 19.00, i printed it out on my computer so i am protected. I have made numerous calls and emails to customer service with no response back. THIS IS A BLATANT RIP OFF.
In the confirmation email - ecost states: WE RESERVE THE RIGHT TO CHANGE THE COST AT ANY TIME OR CANCEL YOUR ORDER AT ANY TIME.
STAY AWAY FROM THIS COMPANY. THEY ARE BAD NEWS!
i have already contacted my credit card company and they are disputed this wacky company's charges so i am not going to be liable because i had the foresight to print out the 19.00 page.
good luck to you all.
Denise
lodi, New Jersey
U.S.A.
