- Report: #266022
Complaint Review: EDP REPORTING - Valley Village California
-
Author Confirmed
Why?
EDP REPORTING
5301 Laurel Canyon BLVD Valley Village, 91607 California, U.S.A.
Phone:
800-430-0672
Web:
N/A
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EDP REPORTING UNathorized deduction from my account causing overdrafts ripoff Valley Village California *EDitor's Suggestions on how to get your money back into your bank account!
On Sunday July 28th 2007 I replied to an e-mail in which the subject line was an offer for a Payday Advance Loan. I filled out the form in which it asked for my account and routing info. I complied because my experience is that the payday loan companies do this to put the requested fund INTO ones account.
Upon filling out the form I pressed submit as the form requested when I did so a page loaded and referred to a debit card. This not being what I wanted I closed the program and thought the transaction was terminated. On Thursday August the 1st I received an email from my Bank stating that I had insufficient funds. This puzzled me because I had made a deposit for 330.00 on Tuesday July 31st 2007.
I then went online to my online banking account and I saw that a company by the name of EDP Reporting had taken out a charge of $159.95 causing my account to be overdrawn. The company had an electronic check with the info I had put down to get a PAYDAY loan. I contacted my Bank and informed the Customer service agent that I did not authorize this charge. In return she informed me that I had to contact the fraud department.
When I contacted the fraud department Yolonda the representative for Bank of America stated that if I gave my account number then it was not fraud but a dispute she then gave me the number to the FTC and stated that I should try to contact the company for a refund. I filed a complaint with the FTC on August 3rd 2007.
I have tried numerous times to contact EDP Reporting to no avail. I have tried to contact their customer service number 1-800-430-0672 no answer
I have called another number which I received online from another EDP victim 1-818-487-0672 No answer. When I tried to go to their website and leave an email like it states the email does not work it states message cannot be delivered. When you call their 1-800 number no one ever picks up the phone it goes into an endless cycle of music and after 15 minutes it states there is no one to help you please contact us VIA our website www.edpreporting.com.
When you go to the website, they say that you can choose three options to get help. The live chat never works, the email is always returned. And the customer Service number No one answers. I called 1-818-487-0672 and left messages on all the voice mails stating that I was unhappy and wanted to speak with someone no one called me back.
This company has caused me $439.00 in overdrafts fees I am now forced to action to recoup my losses. I am also suing for court cost and fees.
below these are thier known numbers and thier working status:
Other Phone Numbers: (818) 487-0672
(866) 630-3457
(877) 278-2274 live talk line
(800) 604-0784 nutrition 21
(800) 430-0672 EDP
(877) 499-5675 disconnected
(866) 883-4980 fast busy
(800) 757-0717 card holder services actual customer service line connects you with 1-800-430-0672
(818) 487-0672 x141
Gjones
FT Washington, Maryland
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Upon filling out the form I pressed submit as the form requested when I did so a page loaded and referred to a debit card. This not being what I wanted I closed the program and thought the transaction was terminated. On Thursday August the 1st I received an email from my Bank stating that I had insufficient funds. This puzzled me because I had made a deposit for 330.00 on Tuesday July 31st 2007.
I then went online to my online banking account and I saw that a company by the name of EDP Reporting had taken out a charge of $159.95 causing my account to be overdrawn. The company had an electronic check with the info I had put down to get a PAYDAY loan. I contacted my Bank and informed the Customer service agent that I did not authorize this charge. In return she informed me that I had to contact the fraud department.
When I contacted the fraud department Yolonda the representative for Bank of America stated that if I gave my account number then it was not fraud but a dispute she then gave me the number to the FTC and stated that I should try to contact the company for a refund. I filed a complaint with the FTC on August 3rd 2007.
I have tried numerous times to contact EDP Reporting to no avail. I have tried to contact their customer service number 1-800-430-0672 no answer
I have called another number which I received online from another EDP victim 1-818-487-0672 No answer. When I tried to go to their website and leave an email like it states the email does not work it states message cannot be delivered. When you call their 1-800 number no one ever picks up the phone it goes into an endless cycle of music and after 15 minutes it states there is no one to help you please contact us VIA our website www.edpreporting.com.
When you go to the website, they say that you can choose three options to get help. The live chat never works, the email is always returned. And the customer Service number No one answers. I called 1-818-487-0672 and left messages on all the voice mails stating that I was unhappy and wanted to speak with someone no one called me back.
This company has caused me $439.00 in overdrafts fees I am now forced to action to recoup my losses. I am also suing for court cost and fees.
below these are thier known numbers and thier working status:
Other Phone Numbers: (818) 487-0672
(866) 630-3457
(877) 278-2274 live talk line
(800) 604-0784 nutrition 21
(800) 430-0672 EDP
(877) 499-5675 disconnected
(866) 883-4980 fast busy
(800) 757-0717 card holder services actual customer service line connects you with 1-800-430-0672
(818) 487-0672 x141
Gjones
FT Washington, Maryland
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
