- Report: #1298375
Complaint Review: efax - Internet
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Author Not Confirmed
Why?
efax
Internet, USA
Web:
efax.com
Categories:
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efax - thousands of ripped off customers refuse to cancel account. refuse to refund illegal charges. unknown. india? Internet
Just another efax fraud! Signed up for free 30-day trial. cancelled after 3 weeks. called 800 956 2983. woman that answered gave me run around - go online, fill out form, why cancelling, etc.? i refused and said just cancel my account and do not bill me anymore. they say they have no record of the call and have billed me $16.95 pm ever since. Now have $67.80 in illegal charges. so many other people have had same issue. owners/managers of efax clearly operating like this deliberately. spoke to "Becky" (in India) to cancel today and she said they have a "no refund policy" and managers "do not talk to customers". hundreds, perhaps thousands of people have been scammed the same way. when so many say they tried to cancel and the cancellation wasn't processed, it's clearly a business practice. this is a big class action waiting to happen. count me in when an attorney wants to make the people behind efax face accountability and judgment!
