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  • Report:  #277130

Complaint Review: EGameuniverse/usa Holdings - Springfield Nationwide

Reported By:
- alexandria, Virginia,
Submitted:
Updated:

EGameuniverse/usa Holdings
Framingham,mass Springfield, 01199 Nationwide, U.S.A.
Phone:
508-620-9611
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
David Herzog..owner of Egameuniverse.com on ebay is a scam artist!!! He also owns a video game store game universe on route9 in framingham,mass...he sells used returns from best buy etc...knowing they are broken and used and sells them as new!! check his rotten feedback over the years ...also over 1600+ mutually withdrawn feedbacks because he bribed customers on ebay with returning money and free games to just a certain amount of people so he doesnt get kicked off ebay like he should!! he sells games for a penny then charged 10+ shipping then in fine print charges another $1.50 for insurance and the packages are not even insured!!!people we need to get this evil monster off ebay and stop ripping people off!!!!

Egameuniverse

alexandria, Virginia

U.S.A.


11 Updates & Rebuttals

Egameuniverse

Alexandria,
Virginia,
U.S.A.
false information

#2UPDATE EX-employee responds

Mon, October 22, 2007

this was NOT written by the owners exgirfriend but someone that was given false information.please remove these posts.


Egameuniverse

Alexandria,
Virginia,
U.S.A.
this was a false report written....

#3Author of original report

Fri, October 19, 2007

this report was false and not true.there is no truth to these reports,game universe is a great company with great feedback.please remove this post


Jcsinger

Natick,
Massachusetts,
U.S.A.
Ex-Girlfriend of Owner Confirmed

#4UPDATE Employee

Wed, October 17, 2007

This report was filed the same week that the Owner's girlfriend at the time moved out of his house. Her being angry at him due to personal interests has driven her to try to hurt his company and employees that are indirectly effected by this report. She has never bought a single item from us online and does not qualify as a customer of our company. She has no right to try to ruin the reputation of a company that I've worked so hard to make successful. On top of that she basically copy/pasted this SAME REPORT 3 times. If it is at all possible could you please at least detract the other repeated posts? Finally, as you can tell she lied and said that she was from Virginia posing as a customer. However, the subject clearly states that she is from Springfield, MA. The same city as my boss's ex-girlfriend.


Jcsinger

Natick,
Massachusetts,
U.S.A.
Ex-Girlfriend of Owner Confirmed

#5UPDATE Employee

Wed, October 17, 2007

This report was filed the same week that the Owner's girlfriend at the time moved out of his house. Her being angry at him due to personal interests has driven her to try to hurt his company and employees that are indirectly effected by this report. She has never bought a single item from us online and does not qualify as a customer of our company. She has no right to try to ruin the reputation of a company that I've worked so hard to make successful. On top of that she basically copy/pasted this SAME REPORT 3 times. If it is at all possible could you please at least detract the other repeated posts? Finally, as you can tell she lied and said that she was from Virginia posing as a customer. However, the subject clearly states that she is from Springfield, MA. The same city as my boss's ex-girlfriend.


Jcsinger

Natick,
Massachusetts,
U.S.A.
Ex-Girlfriend of Owner Confirmed

#6UPDATE Employee

Wed, October 17, 2007

This report was filed the same week that the Owner's girlfriend at the time moved out of his house. Her being angry at him due to personal interests has driven her to try to hurt his company and employees that are indirectly effected by this report. She has never bought a single item from us online and does not qualify as a customer of our company. She has no right to try to ruin the reputation of a company that I've worked so hard to make successful. On top of that she basically copy/pasted this SAME REPORT 3 times. If it is at all possible could you please at least detract the other repeated posts? Finally, as you can tell she lied and said that she was from Virginia posing as a customer. However, the subject clearly states that she is from Springfield, MA. The same city as my boss's ex-girlfriend.


Jcsinger

Natick,
Massachusetts,
U.S.A.
Ex-Girlfriend of Owner Confirmed

#7UPDATE Employee

Wed, October 17, 2007

This report was filed the same week that the Owner's girlfriend at the time moved out of his house. Her being angry at him due to personal interests has driven her to try to hurt his company and employees that are indirectly effected by this report. She has never bought a single item from us online and does not qualify as a customer of our company. She has no right to try to ruin the reputation of a company that I've worked so hard to make successful. On top of that she basically copy/pasted this SAME REPORT 3 times. If it is at all possible could you please at least detract the other repeated posts? Finally, as you can tell she lied and said that she was from Virginia posing as a customer. However, the subject clearly states that she is from Springfield, MA. The same city as my boss's ex-girlfriend.


Egame Coo

Framingham,
Massachusetts,
U.S.A.
Complete Exaggeration

#8UPDATE Employee

Wed, October 17, 2007

Yes, we sell used products but we never send anything out that we know for a fact is broken. We test all of our problem items and are always willing to replace any defective/broken item a customer may unfortunately receive. Bribing customers is against ebay policy and there is no way we would still be in business if we did that. Saying we don't insure our items is just pure fabrication, we use BuySafe to bond all of our customers purchases. I have been with this company for over two years and find it incredibly insulting that someone would come up with these lies about our company seemingly to spite its owner.


Egame Coo

Framingham,
Massachusetts,
U.S.A.
Complete Exaggeration

#9UPDATE Employee

Wed, October 17, 2007

Yes, we sell used products but we never send anything out that we know for a fact is broken. We test all of our problem items and are always willing to replace any defective/broken item a customer may unfortunately receive. Bribing customers is against ebay policy and there is no way we would still be in business if we did that. Saying we don't insure our items is just pure fabrication, we use BuySafe to bond all of our customers purchases. I have been with this company for over two years and find it incredibly insulting that someone would come up with these lies about our company seemingly to spite its owner.


Egame Coo

Framingham,
Massachusetts,
U.S.A.
Complete Exaggeration

#10UPDATE Employee

Wed, October 17, 2007

Yes, we sell used products but we never send anything out that we know for a fact is broken. We test all of our problem items and are always willing to replace any defective/broken item a customer may unfortunately receive. Bribing customers is against ebay policy and there is no way we would still be in business if we did that. Saying we don't insure our items is just pure fabrication, we use BuySafe to bond all of our customers purchases. I have been with this company for over two years and find it incredibly insulting that someone would come up with these lies about our company seemingly to spite its owner.


Egame Coo

Framingham,
Massachusetts,
U.S.A.
Complete Exaggeration

#11UPDATE Employee

Wed, October 17, 2007

Yes, we sell used products but we never send anything out that we know for a fact is broken. We test all of our problem items and are always willing to replace any defective/broken item a customer may unfortunately receive. Bribing customers is against ebay policy and there is no way we would still be in business if we did that. Saying we don't insure our items is just pure fabrication, we use BuySafe to bond all of our customers purchases. I have been with this company for over two years and find it incredibly insulting that someone would come up with these lies about our company seemingly to spite its owner.


David

Framingham,
Massachusetts,
U.S.A.
Ex-Girlfriend Wrote this, Information is untrue and just a way to try and hurt me.

#12REBUTTAL Owner of company

Wed, October 17, 2007

Yes we have an ebay company and a store in Framingham, MA. We are one of the largest sellers on ebay and are very trustworthy. We sometimes get returns from best buy but never state them as new. We always help every customer that has an issue and they can email or call ([email protected]) (ph#508-620-9611). We do get negatives from customers who are quick to give them out and who dont read our ads but we always help them if they want to return or get money back for any reason. Selling on ebay for 9 years now and growing we are proud to offer hard to find games to our customers at a great overall price including shipping.

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