Complaint Review: Einstein Industries | Ripoff Report Verified™ …businesses you can trust. 100% Client Satisfaction. Developing Websites Internet Marketing for Health Care & Legal Professionals. Connecting consumers to experienced doctors & lawyers. Einstein Indutries' goal to increase business for medical & legal professionals. Einstein Medical Einstein Dental Einstein Law Einstein Industries. - San Diego California

Ripoff Report REVIEW / Einstein Industries' Commitment to Customer Satisfaction

Einstein Industries joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and businesses alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS SEPARATES GOOD BUSINESSES FROM THE REST.

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ed Magedson - Founder, Ripoff Report

Einstein Industries approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report. As part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it might take to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Einstein Industries did just that.

EINSTEIN INDUSTRIES REMAINS TRUE TO ITS MISSION STATEMENT

"Einstein Industries has proudly served cosmetic dentists, plastic surgeons, LASIK surgeons, and other elective healthcare professionals throughout the country since 1995. Throughout this time, we have remained true to our mission statement: 'We create exceptional business solutions that enable cash-pay healthcare professionals to fulfill their true potential.’ The vast majority of our clients have been with us for years, voicing their satisfaction with the products and services they have purchased. Nevertheless, we considers anything less than a 100-percent client satisfaction rate to be unacceptable. To that end, the our team will continue to pursue the goal of meeting and exceeding the expectations of every single one of their valued clients."

WHY YOU SHOULD ENTRUST YOUR ONLINE MARKETING STRATEGY TO EINSTEIN INDUSTRIES

There is no company in the Internet marketing industry that can match the experience, resources, and in-house talent of Einstein Industries. From beautifully crafted websites with custom content and professionally produced video clips to a full suite of innovative apps and products, Einstein Industries provides customized, comprehensive marketing solutions and unparalleled customer service to its clients.

Einstein Industries / Statement from the Owner

"As the owner and founder of Einstein Industries, I am proud to say that we have never been more confident in our ability to deliver the absolute best products and services in our industry. Our in-house production team is made up of the most talented and knowledgeable designers, writers, engineers, and quality control experts in the nation, while our sales force and customer service representatives are completely committed to the satisfaction of our clients. Each and every manager shares the vision I had in establishing this company more than 18 years ago: to settle for no less than exceptional in everything we do, from developing industry-leading products to tailoring business solutions to our valued clients." - Robert Silkey, CEO/Chairman of Einstein Industries

Exceptional Business Solutions for Exceptional Businesses

"Einstein Industries is more than just an SEO or Internet marketing company. We are healthcare. We are art and science and innovation. Our employees embrace the same principles that motivate our clients to pursue greatness in their careers and in their lives. Our company embodies the passion for progress and unquenchable desire for knowledge and discovery that are at the heart of modern medicine. Above all, we act with integrity, honesty, creativity, and devotion to the highest ethical standards in serving our clients and providing them with the solutions and the results they deserve.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .

As stated above, Einstein Industries is committed to 100% customer satisfaction and has made every possible effort to ensure that all of their clients have a positive experience. After speaking with the management at Einstein Industries and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Einstein Industries a positive Rating. Einstein Industries made efforts to ensure that all customers were satisfied and Robert Silkey assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority. Robert Silkey, the CEO of Einstein Industries, stated, “There is nothing more important to us than our clients. When they are dissatisfied, we are dissatisfied. When they voice complaints, we take them to heart and work closely with them until we arrive at a resolution that they find satisfactory. We don't rest until they are happy and feel that we have truly listened to and taken care of them. When it's all said and done, we analyze the issue to determine where we could have served the client better and we learn from our mistakes. From potentially bad situations, we create positive changes, to both our benefit and the benefit of our clients."

STATED IMPROVEMENTS FROM EINSTEIN INDUSTRIES

"The policy of Einstein Industries is to work toward a quick and appropriate resolution whenever a client voices a complaint. We enlist the assistance of our highest-level executives whenever it is necessary to finding a solution to a problem. Once a resolution is agreed upon, we outline the action steps to be taken in specific detail so that the client has a clear sense of how the issue will be handled, as well as the timeline for completion of various tasks. If further discussion is necessary, a follow-up appointment will be scheduled at the client's earliest convenience. We view every complaint as an opportunity to foster a better, more open relationship with the client and to leave that client feeling optimistic and enthusiastic about the future of his or her project."

WHAT TO LOOK OUT FOR IN THIS INDUSTRY

"Beware of any SEO or marketing company that promises number-one rankings on Google or other results that cannot possibly be predicted even by the most knowledgeable and experienced experts in the field. At Einstein Industries, it is our goal to set realistic expectations at the beginning of every project, and then do whatever we can to exceed those expectations. This helps to minimize dissatisfaction while setting the stage for even better results than the client had anticipated. Our focus is on real, substantive, long-term success on behalf of our clients. This is why most of our clients have been with us for years, while many others who were lured away by the inflated promises of other companies have returned to us. We are proud to be able to demonstrate our successes and to build upon them as our company, our clients, and the Internet evolve.”

Einstein Industries partners with the most trusted and skilled healthcare professionals in the country to reinforce and spread their reputations and deliver a steady flow of new patients to their practices.

*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected]

This kind of dedication to customer service means that Einstein Industries will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with Einstein Industries, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company’s response and to insure customer satisfaction). You can call Einstein Industries toll-free at 866-337-5456.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Einstein Industries or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us. [email protected]

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report's information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with Einstein Industries.

Here's why.

Read about Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Einstein Industries' Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers



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