- Report: #1433337
Complaint Review: Elbert Dugdale - Salem Oregon
Reported By:
Southern Marketer -
Myrtle Beach, SC, South Carolina, United States
Submitted:
Updated:
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Author Confirmed
Why?
Elbert Dugdale
4882 Lancaster Dr. NE Suite #72 Salem, 97305 Oregon, United States
Phone:
503-547-4467
Web:
dugdalemarketinggroup.com
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Elbert Dugdale Jordan Pearce They delivered a really bad product and refused to honor a refund they had offered. Salem Oregon
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Thes two guys, Elbert Dugdale and Jordan Pearce sold a training on a way to get businesses verified on Google My Business without having a physical address. It was a vauge offering, and rather expensive ($500) so I had a private Facebook chat with Elbert. He couldn't tell me everything (for fear I wouldn't buy it), so he promised me he would honor "the Paypal Security Blanket" if I was not happy. I have screenshots of that conversation. Not only was I not happy, I was horrified! The $500 bought me a video that was less than 5 minutes long. The audio was choppy and the whole thing was very badly produced. Not only that, but it was NOT useful information.
I contacted Mr. Dugdale and Mr. Pearce and they argued back and forth on the Facebook chat with me. Accused me of not trying it, so they would not honor a refund request after just 1 day. I pointed out that I did not NEED to try it - it was not something useful for me. I reminded them of their promise of a refund (the Paypal Security Blanket - in their own words). Finally, they sent me $250 back and put a note on the transaction in Paypal saying this was what I agreed to. I specifically told them this was NOT agreeable to me.
I put in a dispute with Paypal.
They have fought tooth and nail over this and refused to honor their word.
Elbert resorted to calling me names and insulting me - I have screenshots of that too.
At one point, he even made a threatening statement.
I'd be very wary of having any business dealings with either of these two men.
They are rip-off artists!
PS...They promised 3 training videos (see screenshot of their sales page), and then after people bought, they changed the sales page to say 1 video. And remember, it was less than 5 minutes long - for $500!
