- Report: #487970
Complaint Review: Electronicgadgetstore.net (previously Steinhausen Overnight) - Norman Oklahoma
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Author Not Confirmed
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Electronicgadgetstore.net (previously Steinhausen Overnight)
17600 Chatham Hills Road Norman, 73071 Oklahoma, United States of America
Phone:
4053213884
Web:
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Electronicgadgetstore.net ,previously Steinhausen Overnight Internet Scam - Collects payment; product never delivered; has a lengthy list of excuses. Norman, Oklahoma
My tale is very similar to Raymond (Washington).
Company sells watch winders and popcorn machines. A 10% discount is offered for their pay-by-check option.
I sent a check, in the amount of $91.95, to pay for the purchase and delivery of a watch winder. The check was cashed on 6/23/09. I have emailed questions asking about the delivery date on 6/16, 7/6, 7/9, 7/10, 7/18, 7/22, 7/23 and 8/12. I have left two telephone messages on 8/28 & 8/31. Four of my email messages were answered with promises to deliver the merchandise a litany of excuses have been used to explain the delay. Finally on 8/13, I received a message indicating that I would either receive the merchandise or a refund the following week. Neither was sent. None of my telephone calls have been returned.
I have filed a complaint with the Oklahoma Attorney Generals Office and the Better Business Bureau.
1 Updates & Rebuttals
Tracey
Pittsburgh,Pennsylvania,
USA
Attorney General's Office Seeking Additional Complaints
#2
Thu, September 17, 2009
I reported my experience with Electronic Gadgets Store to the Oklahoma Attorney General's Office. They are seeking other consumers with the same problem. The AG's Office makes it very easy to file a report online - http://www.oag.ok.gov/oagweb.nsf/complaint.html
