I was with this insurance company for (5) years because I needed cheap insurance. I never had an accident. I put up with the stolen fees and money being taken out of my account without my permission because the insurance was dirt cheap. NOW I KNOW WHY. They have A PRACTICE OF DENYING CLAIMS. They DON'T PAY MOST CLAIMS. This insurance company should be shut down. After 4 year with this company and no claims I filed a claim ON OCT 26, 2017 because a driver hit me and I could not locate who they were insured with because I wrote the insurance company name down wrong. Well Elephant claimed they could not honor my claim because I told them I had 2 homes in different states. This is complete bull crap. I had to pay out of pocket for repairs , I am still fighting with this company to pay a claim. DO NOT USE THIS INSURANCE COMPANY! YOU HAVE BEEN WARNED !