- Report: #1416483
Complaint Review: ELITE UNITED AUTO - Florida
Reported By:
KELLY -
LA MESA, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
ELITE UNITED AUTO
Florida, United States
Phone:
6313874560
Web:
www.eliteunitedauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ELITE UNITED AUTO AUTO SPEED SHIPPING PRICE MISINFORMATION, DROP OFF LOCATION AND FUEL VOUCHER Florida
WHEN I FOUND OUT ABOUT THIS COMPANY AFTER OTHER COMPANY CANCELED ON ME AT LAST MINUTE. I WAS TOLD ABOUT THE PRICE OF $997. ALSO THAT THEY WOUD COME AND PICK UP MY VEHICLE AT MY RESIDENCE. BUT THE FOLLOWING WEEK, THEY TOLD ME THAT THEY COULDNT COME AND PICK IT UP AT MY OLD HOME AND THAT I HAD TO DROP IT OFF IN NEW JERSEY. I HAD MY DAUGHTER DRIVE ALL THE WAY THERE TO DROP IT OFF AND I HAD TO PAY FOR THE UBER FOR MY DAUGHTER TO COME BACK HOME IN BRONX, NY. I WAS ANGRY ABOUT THAT. BUT WHAT MORE... WHEN I CALLED BACK TO SEE WHERE MY CAR WAS THEN OUT OF THE BLUE THEY TOLD ME THAT IT WAS IN CALIF ALREADY AND THE FEE WENT UP TO $1,100 FROM 997. THEY DIDNT WARN ME ABOUT THE LOCATION AND PRICE BEFOREHAND. I HAD TO RUSH LOOKING FOR $100. YES I WAS STRESSED TO LOOK FOR MORE MONEY TO PAY WHEN IT WAS DROPPED OFF. AFTER THE INCIDENT, THEY TOLD ME THAT THEY WOULD MAIL ME FUEL VOUCHER OF $75 AS THEIR APOLOGY. BUT I NEVER RECEIVED IT TO THIS DAY SINE OCTOBER. I PAID EXTRA OF $100 FOR THE DELIVERY, GAS TO DRIVE TO DROP IT OFF FROM BRONX TO NEW JERSEY AND FOR UBER TO COME BACK HOME. TO THS DAY, I HAVE TRIED EMAAILING AND CALL BACK ABOUT FUEL VOCHER BUT THEY STILL HAVENT GOTTEN BACK TO ME. SO THEY LEFT ME NO COICE BUT REPORT THIS AND BBB TOO.
DO NOT USE THEIR SERVICE AT ALL AND BLANK PERIOD!!!
