- Report: #579266
Complaint Review: Email Discounts LLC - Enhanced Services Billing Inc. - Internet
Reported By:
David -
Rockford, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Email Discounts LLC - Enhanced Services Billing Inc.
Internet, United States of America
Phone:
(800) 410-5781
Web:
www.emaildiscounts.com
Categories:
Business Rating:
(0)
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Email Discounts, LLC - Enhanced Services Billing, Inc. Nine month ripoff. Internet
After adding DSP to my ATT service, I was looking over my bill carefully, and noticed a $16.07 charge from Enhanced Services Billing. Looking further I found a whole page on my bill with a charge of $14.95 from Email Discounts, LLC with tax added. On the internet I found their name associated with SCAM and RIPOFF (your website). I called the 800 number and got someone in India who I couldn't understand. They said I had authorized their discount service using an e-mail address I never heard of. That didn't happen.
After reading a few RIPOFF reports, I thought I better look at older bills. It turns out I have been paying for this "service" for nine months! I found that ATT takes no responsibility for any charges they add to their bills from a third party. Unlike a credit card company that usually lets you dispute charges.
Back to EMAIL DISCOUNTS where I found they would promise me to refund six months worth of payments (I'm not holding my breathe) but anything before that was "archived" and couldn't be refunded. (I think that means they already spent the money.) It feels like I was held up, then the mugger returned half the money and said that was the best he could do.
1 Updates & Rebuttals
Email Discounts Customer Service
Henderson,Nevada,
United States of America
Customer Service
#2UPDATE Employee
Thu, March 11, 2010
Email Discounts provides its subscribers with exclusive discounts and cash back on purchases made at online retailers. We market the service on the Internet and continuously review our marketing and sign-up procedures and believe that they comply with all applicable laws and industry standard best practices.
Email Discounts
Customer Service
