- Report: #1486522
Complaint Review: Emanualonline - Wilmington Delaware
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Author Confirmed
Why?
Emanualonline
1201 orange st. Wilmington, 19899 Delaware, United States
Phone:
1 (641) 715-3900 - Ext: 4
Web:
https://www.emanualonline.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Emanualonline They sent the wrong file and wouldn't refund my money. Wilmington Delaware
I placed an order for the workshop edition of the smart car 2007-2014 incl brabus (451). They sent complete 2007-2010 manuals which were completely free online. These did not include the workshop manual, nor anything stated in the description online.
I emailed immediately and informed them they sent the incorrect file without response. I disputed the charge on paypal. I tried to give them the opportunity to refund my money prior to posting reviews. The only response they gave was 'what year was your vehicle?'
I did purchase the correct file from another company. I do not want credit with this company. They have no problems responding to emails when paypal is involved at any time of the day or night, but when I emailed support, I received no repsonse. I only received responses once I disputed the charge, saying I did not receive what I paid for - which I did not.
