- Report: #992951
Complaint Review: Emeraldlux - San Fernando California
Reported By:
RogMay -
Fountain Valley, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Emeraldlux
505 5th St., San Fernando, CA 91340 San Fernando, 91340 California, United States of America
Phone:
Web:
www.emeraldlux.com
Categories:
Business Rating:
(0)
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Emeraldlux Read the fine print!!! San Fernando, California
While browsing the internet, I got a pop-up about the Emeraldlux Electronic Cigarette. $4.95 for a trial offer. I thought good marketing and took them up on their offer. The product was marginal. The cigarettes did not last but a few hours and the product did not stay charged very long. Well, tucked away in the fine print was that if you did not cancel you would be charged $114.95 for the 5 cartridges and the little charger. So, I went to call them to see if perhaps I could get a refund and to even offer send send them the charger back. Their response "No Deal." When I called, I was on hold for about 15 minutes and got hung up on. I called back and finally got through. If you get this pop-up (Emeraldlux) either ignore or, at least, dig deep into the fine print. Don't get ripped-off!
