- Report: #1360138
Complaint Review: Emporium - Internet
-
Author Confirmed
Why?
Emporium
Internet, USA
Phone:
855.245.3510
Web:
www.emporium.com
Categories:
Business Rating:
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Emporium Emporium Never Ships Pruduct But Charges Your Bank Account Los Angeles CA
I place an order with emporium on Decemebr 09. 2016 for two watches. Recived an email in late December saying they would not ship for another two weeks
Called again in January and Emporium said they would call me back within 24 hrs to update me on my order. Well that never happened and have called three other times witht he same result.
So they have charge my back account every month for the payment yet no one can tell me if or when the two watches will ever ship.
And so here it is March 06, 2017 and still nothing from Empoium !!!!!!
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Tue, March 21, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We understand your concerns, and will do what we can to provide you an update on your order.
For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Claim # 1360138 to [email protected]
We look forward to working with you to get your issue resolved.
Sincerely,
Emporium Team
