- Report: #1352149
Complaint Review: Emporium - Internet
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Author Confirmed
Why?
Emporium
Internet, USA
Phone:
18662383896
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Emporium I was told my order was not processed, additional information was necessary. I discovered that the company had used my banking details had been used to deduct funds for a purchase that I have not yet received. San Diego California 92150 Internet
I have been scammed by Emporium. I have contacted company numerous times and have not received expected purchase. Company has been deduction funds from my bank account. Phone number listed does not contact customer service but a telemarketer site.
I have contacted the company on numerous times, Have been placed on hold and then disconnected. I have been told that my item had been shipped several times. Most recently the number does not contact customer service but a promotional site. I am convinced that this is a SCAM. Please help if you can.
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Mon, January 30, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We apologize that you did not receive your order and that the experience you've had with our company hasn't been a pleasant one. We would like the opportunity to resolve this matter for you. .
We would like to further discuss your account with you to ensure you are completely satisfied. Please reach out to us with your full name, order # and reference your complaint #1352149 at [email protected]
We look forward to speaking with you to help improve your overall experience with us.
Sincerely,
Emporium Team
