- Report: #1351499
Complaint Review: Emporium - Nationwide
-
Author Not Confirmed
Why?
Emporium
Nationwide, USA
Web:
www.emporium.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Emporium No shipment California USA Nationwide
I ordered a rc car on January 4 2017 that still hasnt shipped talked to supervisor mia and got no where said my order was escalated but nothing ever happened this still hasnt shipped and no one is doing anything about it
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Mon, January 30, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We apologize that you did not receive your order and that the experience you've had with our company hasn't been a pleasant one. We would like the opportunity to resolve this matter for you. .
We would like to further discuss your account with you to ensure you are completely satisfied. Please reach out to us with your full name, order # and reference your complaint # 1351499 at [email protected]
We look forward to speaking with you to help improve your overall experience with us.
Sincerely,
Emporium Team
