- Report: #852027
Complaint Review: Encore Manufacturing - South Plainfield New Jersey
Reported By:
Jane -
Seattle, Washington, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Encore Manufacturing
601 Montrose Avenue South Plainfield, 07080 New Jersey, United States of America
Phone:
9085098950
Web:
www.encoremfg.org
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Encore Manufacturing AJI Tiles No Customer Service South Plainfield, New Jersey
I bought stainless steel tiles for a kitchen project from this company. The first purchase went OK but I needed to purchase more tiles and my order has been "in process" on their website now for a month. I tried to reach someone by phone - no one answers the phone and they do not return voicemessages. I have sent several emails and they do not respond to emails. I called the Better Business Bureau and they have had multiple complaints lodged by consumers and the Bureau says the company has not responded to a single complaint. I found the video I saw for the company on YouTube and I posted my experience as a comment to the video and they removed my comment and blocked me from posting on their channel - so they are still in business. I have contacted HGTV about my experience and so far haven't heard a thing - the company has HGTV's video proudly displayed on their website and HGTV also links to their website. Horrible experience - I'm now going to have to rip out the tile I've installed and go with a more reputable manufacturer
